Financial Analyst (Philippines)

FINANCIAL ANALYST - BPO Experience Required!

Location: Must reside in the Philippines

MEET COMPASS

We partner with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be so much more! If you delight the customer, listen to their feedback, and use their insights to gather data about products and offerings, customer care can have a strategic role in growing a business. 

We are seeking a Financial Analyst to support and provide insight into the business operations of our many client accounts. This role will gather and analyze financial data related to costs, prices, expenses, and revenues to support the needs of financial modeling and forecasting. 

RESPONSIBILITIES

• Manage the Daily Tracker File of financials for all company brands (experience managing a BPO DTF File is required).
• Assist in the analysis, investigation and research supporting the needs of organization's financial planning. 
• Gather and analyze financial information in order to prepare forecasts and analyses of the company's short, medium and long term position. 
• Prepare daily, weekly, monthly and annual revenue forecasts.
• Compare forecasts to actual results and analyze for accuracy and trends.
• Coordinate with other departments to ensure accurate, timely, and appropriate financial data/reports are prepared and presented to company management and/or clients.
• Ensure that reports are clear and comprehensible.
• Make recommendations to improve the efficiency of the financial reporting processes and budget.
• Maintain and analyze appropriate financial related data and research and troubleshoot discrepancies; draw accurate conclusions through the use of mathematical and financial reasoning.
• Provide accurate and timely feedback on discrepancies and/or any concerning financial conditions or situations.
• Provide financial consulting regarding pricing and special projects.
• Perform other related duties and responsibilities as assigned and/or required by Compass.

QUALIFICATIONS AND REQUIRED EXPERIENCE

• Experience in a Financial Analyst position at a BPO
• Bachelor's Degree in a field related to finance or business preferred
• Fluent in verbal and written English.
• At least 2 years of work experience with financial analysis. 
• Knowledge of general accounting principles 
• Excellent working knowledge Microsoft Office (Excel, PowerPoint). Experience with Google sheets is a plus.
• Ability to work independently, prioritize, take initiatives and multi-task within a fast-paced environment.
• Strong communication and collaboration skills. You like working across an organization.
• Demonstrated organizational, detail orientation, prioritization, and time management skills to ensure work is completed in an accurate and timely manner. 
• Able to maintain a high level of confidentiality and work with highly sensitive information. 
• Experience with or knowledge of contact center operations is a plus. 

JOIN OUR TEAM

Online retailing is in growth mode, and so are we. We’re committed to providing the highest level of service to build momentum for the brands we partner with, and growth opportunities for our people. We’re not just warm bodies in seats. We’re always moving forward and looking for ways to provide purposeful customer service in order to create loyal customers for brands. 

If you believe in great customer service, Compass is the place for you! We foster an inclusive environment where everyone is encouraged to keep growing. We believe that hard work, accountability, and innovation will set us apart -- and teamwork will keep things running smoothly.

WHAT WE OFFER

• This is an hourly contract position for a Philippines-based associate working business hours for a US-based business (in Eastern time zone)
• Flexible schedules and remote working options 
• Competitive wages 
• Paid time off 
• The opportunity to work with the best teams, supporting some of the best online brands!