Financial Advisor

Empower patients by navigating financial healthcare solutions.
Join Our Team at Cuyuna Regional Medical CenterAt Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization - we're a community dedicated to making a meaningful impact. For more than 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger.

A Day in the Life of a Financial AdvisorThe Financial Advisor role centers on assisting uninsured or underinsured patients by securing insurance coverage or charity care, enhancing patient access to medical services. This position requires interaction with various stakeholders including government agencies, insurance companies, and directly with patients to coordinate benefits and manage medical bill payments. Responsibilities extend to setting up prepayment plans for significant medical procedures and handling sensitive financial information with discretion. The role demands a high level of customer service to ensure patient satisfaction and contribute to the facility's broader financial goals. Work may involve rotating shifts, including weekends and holidays, to meet the healthcare needs of the community.

About the Business Office Department Financial Integrity, Patient Focus| What makes our Business Office truly special is the deep sense of connection, dedication and longevity within our team. Our Team thrives on flexibility and the desire to learn, knowing that every day presents new challenges. We embrace the evolving nature of our work with compassion and a commitment to problem-solving, critical thinking, and clear communication, all aimed at ensuring the financial side of healthcare operates smoothly, ethically, and transparently. Our patients have placed their trust in us to meet their healthcare needs, and we strive to manage their financial accounts with that same level of care and attention. Whether we're processing claims, managing reimbursements, analyzing revenue cycles, or training staff on financial policies, every task we take on is done with a focus on fairness, accuracy, and efficiency. While many of us didn’t initially set out for a career in healthcare finance, we’ve discovered a profound sense of purpose in helping our patients through the financial aspect of their health journey. Providing them with the support, guidance, and clarity they need to navigate what can often feel like a complex and overwhelming process.What makes our Business Office truly special is the deep sense of connection, dedication and longevity within our team. Our Team thrives on flexibility and the desire to learn, knowing that every day presents new challenges. We embrace the evolving nature of our work with compassion and a commitment to problem-solving, critical thinking, and clear communication, all aimed at ensuring the financial side of healthcare operates smoothly, ethically, and transparently. Our patients have placed their trust in us to meet their healthcare needs, and we strive to manage their financial accounts with that same level of care and attention. Whether we're processing claims, managing reimbursements, analyzing revenue cycles, or training staff on financial policies, every task we take on is done with a focus on fairness, accuracy, and efficiency. While many of us didn’t initially set out for a career in healthcare finance, we’ve discovered a profound sense of purpose in helping our patients through the financial aspect of their health journey. Providing them with the support, guidance, and clarity they need to navigate what can often feel like a complex and overwhelming process.

Ideal Candidate (What will make you a great fit!)

• Independent worker
• Problem-solving skills
• Effective communicator
• Handles confidential information
• Adaptable
• Resilient

QualificationsEducation and ExperienceRequired

• Successful completion of data entry, general clerical, ten key, and financial advisor standards administered by Cuyuna Regional Medical Center Human Resources staff
• High School Diploma or GED
• Obtain MNSure certification (or related agency) within three (3) months and continuing with ongoing mandatory education for the certification as assigned by the state (or related agency)

Preferred

• 1-3 years experience
• Associates Degree in Accounting or related field

Compensation and BenefitsThe pay range is listed above. Actual pay rate offered is determined based on experience in this role. Please be sure to include all applicable experience in your application.
Cuyuna Regional Medical Center offers a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees. Eligible employees receive medical insurance, dental insurance, and vision insurance, health savings accounts, life insurance, and employer contributions to a 401(k) retirement plan. Additional benefits include paid time off, participation in 401(k) and 457(b) plans, educational assistance and reimbursement, an employee assistance program, work-life balance support, gym membership and other discounts, and employee recognition programs.
A full job description is provided when an interview is scheduled. If needed, you may request a copy earlier by emailing us at [email protected]. CRMC is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veteran). If you need an accommodation during the application process, please call 218-546-4415 or email [email protected] for assistance.