Instacart
Instacart is a North American leader in online grocery delivery.
San Francisco, CA

Global Payroll Administrator at Instacart

| San Francisco, CA
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We're transforming the grocery industry

Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Since 2012, we’ve been working towards creating a world where everyone has access to the food they love and more time to enjoy it together. 

Groceries delivered to your door in as little as an hour. It seems simple, right? Well, it’s more complex than that. From re-routing deliveries during snowstorms, to connecting customers with coupons and deals for their favorite brands, to updating over half a billion grocery data lines every night...our efforts bring Instacart closer to being the operating system for the grocery industry.

OVERVIEW

The Global Payroll Administrator is responsible for processing payroll at an international scale, including, but not limited to, the US, Canada, Australia in a rapidly changing, high-growth environment. This role will require a strong understanding of global payroll processing operations and systems, compliance requirements from country to local level, and company payroll policies and procedures.

ABOUT THE JOB

  • Process payroll at global scale, including, but not limited to US and Canada, multi-country experience preferred.
  • Performing various audits to ensure accurate payments every cycle. 
  • Reconciliation of payroll(s) between the numerous systems they flow through, including Workday, OneSource Virtual, and various ADP products.
  • Review and auditing of all payrolls
  • Review and completion of OnDemand payments 
  • Leading team stand-ups on established cadence to discuss payroll and project status updates related to various locations.
  • Managing processes and relationships with various international payroll vendors to ensure accurate and timely completion of payroll and reporting requirements.
  • Zendesk Monitoring and answering/escalations from team members related to areas of ownership and expertise.
  • Compliance reporting and auditing for payroll tax related items at jurisdictional required cadence, including year-end preparation.
  • Build strong partnerships with internal and cross-functional teams to ensure completeness, accuracy and compliance.
  • Be able to work closely with HR on maintaining accurate data in multiple systems
  • Liaison between International Agencies and Instacart 
  • Ensure all payroll information and records are maintained in accordance with statutory requirements. 
  • Participates during internal and external audits. 
  • Assistant with system configurations, test and implementation between ADP and Workday. 
  • Assist with internal/external Payroll and Benefits audits and compliance reporting including, but not limited to, country specific pension/retirement plans.
  • Assist review quarterly and annual payroll tax filings; ensure all local statutory payroll and fringe benefit reporting requirements are met;
  • Perform other payroll duties as assigned.

ABOUT YOU

  • Minimum 3-5 years payroll processing experience with recent experience at a global scale required (recent hands on experience with payroll processing in multiple countries outside of the U.S. is a major plus)
  • Familiar and comfortable with multi-state payroll processing. Strong knowledge of state and federal wage and state tax laws and overtime requirements
  • Strong team player with the ability to effectively communicate and share tasks with teammates
  • Must be proactive and a self-starter with the ability to take initiative to solve problems
  • High-level understanding of systems and how they interface
  • Strong interpersonal, organizational, oral and written communication skills required
  • Detail-oriented, strong analytical skills, ability to detect inconsistencies in data, and ability to work with minimal supervision
  • Ability to work reliably and efficiently under demanding deadlines
  • Intermediate to Advanced Excel skills – ability to perform vlookup, sumif(s) and build pivot tables required
  • Understanding and comprehension of the principles of work coordination and planning
  • Ability to easily learn new systems
  • Experience using GSuite- Google Docs, Google Sheets, Google Forms, etc.
  • Maintain confidential information when required by legal or ethical standards and professionalism to ensure privacy of employee records
  • Experience with local labor and tax compliance requirements is preferred
  • Excellent organizational skills, including the ability to manage effectively numerous concurrent projects and tasks in a fast-paced, high volume, and rapidly growing environment
  • Hands-on experience with different Payroll, Time and Attendance, Human Resources Information Systems, and Payroll Service Providers preferred
  • Excellent analytical and decision-making abilities
  • Highly analytical with a working knowledge of general payroll protocols


Accommodations & Accessibility

At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
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What are Instacart Perks + Benefits

Instacart Benefits Overview

Health & Wellbeing
At Instacart we offer generous employer contributions to healthcare for comprehensive medical, dental, vision and mental health. From flu-shot clinics to “take what you need” time off, we provide a holistic approach to supporting our employees' physical and emotional well being.

Family
We believe in supporting every parent within the Instacart family. Paid parental leave, flexible schedules, a grocery credit, and sweet baby swag are offered to new parents. We aim to support parents returning to work with on-site Mother’s Rooms, our Parents @ ERG, and events like Bring Your Child to Work Day.

Food
We donut take food (or food puns) lightly at here Instacart. From giving all employees a free Instacart Express membership to celebrating milestones and cultural heritage months with food, to hosting a monthly AMA with our CEO called "the Scoop" (featuring scoops of ice cream), food is baked into our daily lives.

Culture
Volunteer in local community
Our social impact program, Instacart Serves, aims to nourish our communities by helping to remove barriers to food access and enrich the lives of our communities through an annual volunteer week.
Partners with Nonprofits
Instacart is committed to supporting the communities we serve and we are proud to team up with our giving partner Feeding America to combat food insecurity.
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
We require all Instacart employees to complete a mandatory unconscious bias training. Our employee resource groups have also partnered together to launch a diversity and training program.
Diversity Employee Resource Groups
At Instacart, we have five active Employee Resource Groups (ERGs): Nightshades (our Black ERG), Rainbow Carrots (our LGBTQ+ ERG), Saźon (our Latinx ERG), [email protected], and [email protected]
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
We offer 12 weeks of paid parental leave for employees who become parents (through birth, adoption, or foster care) to support them and their families as they take on their new role as a parent.
Flexible Work Schedule
As a company, we’ve adopted a set of guidelines for managers to help accommodate caregivers on their teams including offering flexible schedules and extra time blocks throughout the day.
Family Medical Leave
Adoption Assistance
We provide Family Planning benefits for all types of families, including but not limited to fertility planning, surrogacy support, adoption services, care navigation, and reproductive technology.
Company sponsored family events
We partner with our [email protected] community to host virtual events and programming for families such as cooking classes, arts and craft kits delivered, and magic shows over Zoom.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Home Office Stipend for Remote Employees
We have a $600 stipend for outfitting your home office, as well as monthly phone & internet reimbursement.
Professional Development Benefits
Job Training & Conferences
We offer free Udemy subscriptions for every employee to allow them to develop new skills and foster existing ones by enrolling in a wide array of courses. We also have a dedicated L&D Team.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Our programming and benefits are constantly evolving to meet the needs of our growing team. We introduce new benefits each year, and add new programs to celebrate cultural heritage, give back to the community, and celebrate our teams.

Our Instacart Serves social impact program is one of the most active across the company. We aim to nourish our communities by helping to remove barriers to food access and enriching the lives of our communities through an annual volunteer week of service, grocery donations, disaster relief, and giving campaigns.

The Instacart Serves program focuses support across 3 main areas:

- Food Insecurity: The majority of our philanthropic support is dedicated to helping to remove barriers to food access and hunger relief with our primary giving partner, Feeding America. We recognize that food insecurity disproportionately affects diverse communities and we also work to raise awareness for this growing inequity.

- Supporting Traditionally Marginalized Communities: We are committed to standing up for injustice and equity, supporting organizations that challenge economic justice, and uplifting traditionally marginalized communities.

- Disaster Relief: In the event of natural disasters which severely impact the communities we serve, we provide disaster relief through financial or grocery donations to centers and organizations supporting evacuees and first responders.

An Insider's view of Instacart

What’s the vibe like in the office?

Family—its what I think of when someone asks me about the Instacart Finance team. It is ACCR-UAL world out there but all of us have each other’s back!

Sachin

Payroll Manager

What does your typical day look like?

Our team is hyper-focused on delivering value to our enterprise customers. We are shaking up the grocery industry and every day brings a new challenge. There's never a dull moment on the technical delivery team!

Nicola

Technical Project Manager

How has your career grown since starting at the company?

Instacart has given me the opportunity to grow my career significantly over the last 5 years. I started as an In-store shopper, became a Shift Lead, was promoted to Site Manager. Eventually, I transitioned into a new role on my current team at HQ and am expanding my coding skills with Carrot University, our internal coding bootcamp.

Annabel

Shopper Community Lead, Field Operations

How do your team's ideas influence the company's direction?

"I love being a part of the Care team because we genuinely care about the customers that use our platform and our employees who work hard to ensure a great experience. I get to play an integral role in helping us turn our Care vision into reality."

Kiha

Human Resources Director, Care

What are some things you learned at the company?

As a large company that is growing quickly, there is still a huge appetite for trying new things; in fact, it's the expectation. There is no 'cookie-cutter' approach.

Tonci

Senior Technical Recruiter

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