SailPoint
Remote

Associate Order-to-Cash (Renewals)

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Smart people, fun culture, innovative work, beautiful offices - oh, and everyone's really nice. That's what people say about SailPoint. If you're passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join us!!
Currently we are looking for an Associate Order-to-Cash to join the SailPoint Crew in Austin, TX (Can also be Remote)!! The Associate, Order-to-Cash is responsible for the invoicing and accounting processes for SailPoint's perpetual renewals and SaaS subscription services.The ideal candidate must have strong attention-to-detail, accuracy, and problem-solving skills, while maintaining the flexibility to adjust to changing business needs in a rapidly growing company.
The Associate must have excellent communication skills, both written and verbal, the ability to understand and develop processes, and be comfortable working independently with internal customers, external customers, and partners around the world. The ideal candidate has a strong understanding of contracts, project financials, and related data systems. This position reports to the Manager, Order-to-Cash.
Responsibilities:

  • Primary order to cash responsibilities include:
    • Maintenance renewals:
      • Monthly quoting, research, validation, processing, and related invoicing
      • Ensure compliance with business terms and conditions
      • Updating and adjusting entitlements based on completed renewal in multiple systems
      • Perform calculations for change requests including co-termination of entitlements, changes in support plans and reseller pricing
      • Maintain customer files with purchasing and invoicing requirements
      • Invoice delivery and submission in multiple portals
      • Review actual to forecast variance analysis
      • Manage cash collections, dunning notices, and suspension campaigns of maintenance renewals
      • Handling customer inquiries related to the various renewal elements
    • Work with lead management in understanding revenue recognition policy and application
    • Exposure to new deal and multi-element arrangement processing and accounting
    • Develop and maintain working relationships across lines of business, including Account Management, Contracts, and Sales regarding order related items
    • Maintenance of tax exemption certificates and withholding tax documents related to support services
  • Primary system maintenance and reporting responsibilities include:
    • Assisting with updates and adjustments of data in Salesforce
    • Maintain renewal contract setup for proper forecasting in Excel
    • Intacct renewal setup for future years
    • Manage cash collection performance, including invoice delivery, dunning notices and suspension campaigns using Tesorio
  • Assist with projects, process development, and documentation
  • Assist with the various required financial audits and filings


Required Skills/Experience:

  • Bachelor's degree preferred
  • 1 - 3 years of relevant experience, prior software company experience a plus
  • Experience in the accounting or related fields
  • Audit and compliance experience are beneficial
  • Ability to communicate effectively across all levels of the company while ensuring compliance with set processes and procedures
  • Strong organizational ability and a demonstrated track record of managing urgent projects concurrently
  • Must be detail-oriented and adaptable
  • Microsoft office
  • Experience with enterprise accounting systems, such as Intacct, Salesforce, Smartsheet, and Tesorio systems a plus


SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person revenue kickoff
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
SailPoint's Sail-U program is designed for recent college grads and those with non-traditional backgrounds. It's an early-career program that helps build the next generation of identity leaders.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Personal development training

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