Global Program Management (GPM) is a change management function within Corporate & Investment Bank (CIB) Finance & Business Management. The Project Office (PMO) and Business Management (BM) pillar is an internal support team within GPM, operating globally. The team is cross-functional, covering both PMO and BM tasks and supporting all projects and project managers in GPM (around 290 staff, including Project Managers, Business Analysts, and Testers from Finance, Operations, and Technology backgrounds).
As a senior member of the Project Office & Business Management team, you will be responsible for creating and maintaining an environment that aids project success as well as providing quality financial information to enable our business head to make well-informed decisions and accomplish desired team goals. This requires the role holder to be adept at structuring and implementing new processes and tools, as well as adding to our culture of teamwork, accountability and professionalism.
Job Responsibilities
- Govern portfolio, ensure audit readiness, and oversee projects to align with organizational standards, controls, and strategic objectives.
- Administer and support project tracking and portfolio management tools, including reporting, data quality, and process optimization.
- Translate firmwide policy changes into recommended processes, such as Internal Risk Assessment and Record Retention.
- Govern existing GPM procedures and processes, including compliance with project standards (“Minimum Control Points”).
- Support business management processes, including analysis, reporting, resiliency planning, and inter-affiliate service agreements.
- Stay current with project innovation toolsets and evolving team toolkits.
- Lead training and education initiatives to promote controls and best practices, strengthening project management capabilities and consistency across the team.
Focus on lean, controlled processes and efficiency.
Required Qualifications, Capabilities and Skills
- Strong project management or prior PMO experience.
- Well-developed analytical skills and attention to detail; able to synthesize and summarize complex data to drive decision-making.
- Strong control mindset, ideally with experience implementing and governing controls.
- Ability to challenge the status quo and recommend process improvements.
- Experienced people manager with effective interpersonal, relationship-building, and influencing skills.
- Strong organizational and time management skills.
- Demonstrate personal initiative, ownership, and accountability.
- Effective communication skills (oral and written) and ability to partner with key stakeholders.
- Able to work in a fast-paced, results-driven environment.
Preferred Qualifications, Capabilities and Skills
- Finance, accounting, or risk experience is a plus, but not required.
Skills Required
- Strong project management or prior PMO experience
- Well-developed analytical skills and attention to detail, with the ability to synthesize and summarize complex data for decision-making
- Strong control mindset, ideally with experience implementing and governing controls
- Ability to challenge the status quo and recommend process improvements
- Experience managing people, with effective interpersonal, relationship-building, and influencing skills
- Strong organizational and time management skills
- Personal initiative, ownership, and accountability
- Effective oral and written communication skills and ability to partner with key stakeholders
- Ability to work in a fast-paced, results-driven environment
- Finance, accounting, or risk experience
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
-
Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
-
Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
-
Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
