Over 21 Million users around the world use RocketReach.co. Some of the largest companies in the world - Apple, Google, Amazon, Adobe, Morgan Stanley, trust RocketReach to power their sales, recruitment, and marketing teams. We are scaling our 21M users and our dataset of 700 million professionals across 60 million companies.
RocketReach is rare and unique; a startup that is in high-growth mode, already highly profitable, with a small team where you can make a gigantic impact. Started in 2016, the company was bootstrapped by its founders, focused on building a great product. Our Mission is to Connect professionals to new opportunities, powered by the largest and most accurate contacts on this planet. In a few short years, we've grown organically to become one the largest business info-services platforms and the de-facto productivity solution for sales and recruitment teams at companies of all sizes, worldwide.
Our success lies in our culture, which is very much driven by our core values:
🌎 Down to Earth ~ Low-Ego: we are a uniquely humble group that values being low-ego more than anything, and we have a strict no asshole policy.
🚀 One Rocket, One Crew~ Collaborative: A team that can support each other, give and receive productive feedback, as well as coach and be coached is at the heart of our collaborative environment.
📊Fueled by Data ~ Data-driven Decisions: Our decisioning is based on data, it is the currency on which we drive the business forward. Data is the Northstar of our product and our organization internally.
💡Houston we have a Solution~ Solution-oriented: We are expert problem-solvers. Finding the right solution and the best possible way to get there together, is what our team strives for.
The Role
RocketReach is in a period of rapid growth and we are looking for a strong Finance Operations Manager to lead our Billing function! Ideally this person is on Eastern Standard Time or only 1 hour difference.
As a Finance Operations Manager you will work closely with Finance, Sales, Customer Support, and Collections at RocketReach. You will oversee the billing process for customer accounts, including ensuring invoices are sent out accurately and collected on time.
Who You Are
- You are curious, product-driven, and have strong communication skills
- You value autonomy and function well in environments without heavy process overhead
- You are passionate about continuous improvement and finding creative and data-driven ways to optimize process, collaboration, and software delivery
- You lead with transparency and enjoy building tight-knit teams that are aligned around a shared mission
- You care about working with talented, low-ego, and overall good people
What You Get To Do
- Reporting directly to the Controller, you have the opportunity to lead the billing function and ensure invoices are accurate and sent on time
- Collaborate with Sales team to ensure invoices are prepared in accordance to contract terms
- Assist the Sales team with customer onboarding
- Collaborate with Collections team on past due invoices
- Help ensure CRM is aligned with customer invoicing expectations
- Lead new initiatives to help automate internal operations to improve Revenue and Account receivable reporting
- Support the Direct Go to Market Operations to help scale growth in an efficient manner
- Support the Controller and the rest of the Finance team with projects to help improve the Company's internal processes, automation, and operations
We Are Looking For People Who
- Have experience leading billing functions or reporting to the lead of the billing function at a software company with enterprise, mid-market, and SMB type of customer contracts
- Have experience overseeing or supporting collection teams
- Have experience working cross functionally with Sales, Collections, and Finance
- Demonstrated owning initiatives and projects from beginning to end
- You have experience in companies who are venture backed or PE backed
- You have good experience working with NetSuite, SalesForce, Stripe, and Excel
- You have a history of working with geographically distributed and remote-first teams
- You are an effective communicator and a strong collaborator who emphasizes continuous learning, cross-team partnerships, and working in and building strong teams
- You value curiosity and possess a drive to continuously improve the teams and products that you work with
- Product and Engineering Driven: We strongly believe the quality of our Product will set us apart from the competition. We have a Product-led culture, with our Founders as our first engineers. Low tech debt has allowed us to scale the business with an extremely high caliber team.
- Exponential Growth: RocketReach's business has nearly doubled every year since inception, and COVID has created tailwinds that have accelerated our growth.
- Profitable not "Profitable": We're actually profitable. Unlike many other companies our size and age, we're not burning through millions to generate $1000s in income. We are actually comfortably profitable, and actively investing that profit in order to continue to scale the business.
- Data not egos: Product at RocketReach is driven by agility and experimentation. Our decisioning is based on data, it is the currency on which we drive the business forward.
- Close knit, distributed: RocketReach has a small, but hyper productive team. We're spread around the globe, yet constantly in touch. Each role we hire has an immediate, outsized impact on the business.
- Strong Leadership: We have a genuine investment in our people and care that you are happy at work!
Benefits & Perks
- Competitive Salary
- 401(k) matching
- Medical, Dental, and Vision Insurance
- Strong Leadership - we care that you are happy at work!
- Investment in culture and resources for a distributed team
- Incredible amount of autonomy
RocketReach is an equal opportunity employer. Qualified applicants will be considered regardless of race, sex, sexual orientation, gender identity, religion, disability, or protected veteran status.
Top Skills
What We Do
RocketReach is remote first, with team members in major cities across the U.S., and offices in NYC and Seattle.
RocketReach is rare and unique; a startup that is in high-growth mode, already highly profitable, with a small team where you can make a gigantic impact. Started in 2016, the company was bootstrapped by its founders, focused on building a great product. In a few short years, we’ve grown organically to become one of the largest business info-services platforms and the de-facto productivity solution for sales and recruitment teams at companies of all sizes, worldwide.
More than 13 million users around the world use RocketReach.co. Some of the largest companies in the world - Apple, Google, Amazon, Adobe, Morgan Stanley, trust RocketReach to power their sales, recruitment, and marketing teams.
Why Work With Us
We are people-first and look within to understand how to support our unique and incredible team. We have a no-asshole policy - we leave our egos at the door. At RR, we promote from within, prioritize growth and development, and work with team members to reach their full potential. Join our team and you'll have a crew here ready to support you!
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