REQUIREMENTS
- Experience creating documentation following the Microsoft Style Guide
- Good experience working with documents: creating instructions from scratch, editing, formatting, restructuring
- Advanced in MS Word
- English - Advanced+ level
- Proficiency in Ukrainian language
- Excellent communication and negotiation skills
- Good analytical skills
- Good understanding of DDLC
- Degree in Translations, Philology, or Applied Linguistics would be a plus
RESPONSIBILITIES
- Understand the product requirements and identify the requirements for the publications to be developed with minor supervision of senior staff
- Identify client’s writing style and write technical documentation that conforms to publication standards (Microsoft, Apple, Chicago) with minor supervision of senior staff
- Estimate documentation development efforts and agree task deadlines with Project Manager or Head of IDO
- Communicate the status of documentation tasks in progress to ensure timely delivery
- Interview subject matter experts to obtain ongoing details on the projects
- Create documentation templates for various document outputs
- Write and edit interface and procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help systems
- Create various types of video documentation under supervision of senior staff
- Implement and support single-sourcing, structured authoring, and minimalism
- Create documentation interactivity elements (index, hyperlinks, related topics, etc.)
- With minor supervision of senior staff, create context-sensitive help systems and cooperate with the development team to embed them into the product
- With minor supervision of senior staff, create efficient, to-the-point, and clear product microcopy on the project (UX Writing)
- Conduct peer reviews to aid in proofing documentation prior to distribution; ensure that documentation is consistent and meets style guide and branding requirements
- Follow all stages of documentation development and provide high-quality results
- Translate technical texts that require minor review and editing from senior staff
- Perform basic troubleshooting of document outputs and formatting using HTML, XML, and CSS
- Take active (or passive) part in competence development events of IDO
- Take part in coaching and mentoring of the junior staff
WHAT YOU WILL GET WITH ELEKS
- Close cooperation with a customer
- Challenging tasks
- Competence development
- Team of professionals
- Dynamic environment with a low level of bureaucracy
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What We Do
ELEKS is the partner of choice for many of the world's leading enterprises, SMEs and technology challengers. We help businesses elevate their value through custom software development, product design, QA and consultancy services.
We deliver high tech innovations to Fortune 500 companies, big enterprises and technology challengers, improving the ways they work and boosting the value they create for the modern world.
Our 2000+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe, the US and UK, provide our clients with a full range of software services. These include dedicated teams, product development, R&D and technology consulting.
For more information, please visit: eleks.com
