What you will do
- Set up new customer accounts and locations and maintain accurate records for existing customers
- Manage Salesforce cases, ensuring queries are resolved promptly and information is kept up to date
- Upload sales invoices and credit notes to customer portals in line with customer and contract requirements
- Track customer purchase orders and ensure they are correctly recorded to support accurate invoicing
- Proactively identify missing or exhausted purchase orders and work with internal teams to resolve issues
- Allocate daily cash receipts accurately and support reconciliation of customer accounts
- Prepare customer statements and payment reminders to support debt recovery
- Produce rebate reports and other finance and contract related reports for management
- Review existing finance and contract administration processes and suggest improvements
- Provide support to the wider finance team during busy periods or project work
What we are looking for
- Strong attention to detail and accuracy
- Clear and confident communication skills
- Good organisational skills and the ability to manage multiple tasks
- A positive, can do approach and willingness to learn
- Experience in a finance administration, contract administration or accounts support role - desirable
- Experience using finance systems or CRM tools such as ERP systems or Salesforce - desirable
- AAT qualification or working towards a finance related qualification is desirable but not essential
- Apprenticeship route available
Top Skills
What We Do
If you could make your healthcare facilities even safer - would you? From peer-reviewed sharps containers to waste minimisation systems and tailored collections, Sharpsmart’s safety-driven solutions have helped healthcare facilities across the UK to: • Protect staff and patients • Reduce CO2 emissions • Meet sustainability targets • Prevent and contain infection • Stay compliant • Reduce costs Part of the Daniels Health group which has operations in Australia, USA, Canada, New Zealand, UK, Europe and South Africa; Sharpsmart is widely regarded as a leader of innovation in the clinical waste space. Our flagship product - the Sharpsmart collector, was launched in 1999 and is now used in thousands of healthcare facilities around the globe. It has been peer reviewed in numerous medical journals with findings that indisputably assert it as the safest sharps collector in the world. Through education, innovation and service, we are committed to make the healthcare industry safer for the people who work in it and continually drive the development of ecologically sustainable solutions to reduce the environmental impact of clinical waste. Find out more at: www.healthcarewaste.sharpsmart.co.uk
