Finance and Insurance (F&I) Manager

Posted 2 Days Ago
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Tulsa, OK, USA
In-Office
Entry level
Automotive • Retail
The Role
Manages vehicle financing and insurance processes, coordinates with lenders, tracks deal portfolios, reviews paperwork, ensures regulatory compliance, and promotes aftermarket products and warranties. Partners with sales staff to improve finance department profitability, product penetration, selling methods, and customer service while maintaining strong ethical and professional standards.
Summary Generated by Built In

Job Summary

The Finance and Insurance (F&I) Manager is responsible for helping customers finance their vehicle purchase by working with lending agencies; they are also responsible for having a deep understanding of aftermarket options and warranties that can be purchased with the vehicle being sold.

 

Benefits

  • Competitive Pay

  • Medical, Vision, Dental

  • 401(k) Retirement Plan 

  • Group Life Insurance

  • Flexible Spending Account

  • Paid Vacation

  • Employee Discounts

Responsibilities

  • Develop a comprehensive menu selling process to maximize the finance department’s overall profitability and product penetration

  • Track portfolio with lenders

  • Review and inspect the flow of the department’s paperwork daily to ensure timely turnaround on all deals

  • Ensure all deals are fully compliant with local, state, and federal guidelines

  • Demonstrate commitment to supporting the sales department in achieving its goals

  • Be an example of professional morals, ethics, and excellent customer service

  • Work closely with sales team on enforcement of proper selling methods

 

Qualifications

  • Prior automotive F&I experience preferred

  • Excellent communication and customer service skills

  • Professional appearance and strong work ethic

  • Knowledge of regulatory and compliance requirements

  • Ability to work within a fast-paced environment


About Us

The Norton Family has been handling Oklahoma’s automotive needs since 1928, and we take pride in providing the best customer experience possible. There will be plenty of opportunities for growth, training and advancement. All you need is the same commitment to excellence we have for our customers!

 

Physical Requirements

 

  • The physical requirements of the position are LIGHT to MEDIUM in intensity.

  • Must be able to sit/stand/walk for long periods of time.

  • Visual acuity requirements include color, depth perception and field of vision comparable necessary to drive vehicles safely.

  • Constant – Reaching, sitting, standing, walking, fingering, grasping, feeling, talking, hearing.

  • Frequent – Repetitive motion.

  • Occasional – Balancing, kneeling, crouching, pushing, pulling, and lifting up to 20 lbs.


Physical Working Conditions

 

  • This position is subject to inside and outside environmental working conditions including but not limited to temperature changes, outside weather conditions, slightly elevated ambient noise levels, minor potential physical hazards as electrical, mechanical, and cleaning equipment, and minor atmospheric conditions affecting skin or respiratory systems such as fumes, odors and dusts associated with operation an auto dealership.

Jim Norton Auto Group maintains a strong policy of equal employment opportunity for all qualified employees.  We hire, train, promote and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicant federal, state or local laws.

Skills Required

  • Prior automotive finance and insurance experience
  • Excellent communication and customer service skills
  • Professional appearance and strong work ethic
  • Knowledge of regulatory and compliance requirements
  • Ability to work in a fast-paced environment
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The Company
50 Employees
Year Founded: 2019

What We Do

Jim Norton T-Town Chevrolet is a family-owned Chevrolet dealership in Tulsa, Oklahoma, serving Tulsa, Broken Arrow, Owasso, and surrounding communities. It sells new Chevrolet vehicles and quality pre-owned cars, and offers buying, leasing, trade-in, financing, maintenance, certified repairs, parts, and body-work services. The dealership emphasizes customer satisfaction, transparent advice, and long-term automotive support for drivers throughout northeastern Oklahoma and nearby areas.

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