Are you looking to be part of an organization that truly makes a difference? If you thrive in customer service and have a sharp eye for detail, we would love for you to consider joining Dogs Inc—a nonprofit committed to transforming lives by pairing extraordinary dogs with those in need.
Our Finance and Human Resources team seeks an Administrative Coordinator to support the department’s daily operations. This is an excellent opportunity for someone eager to learn and grow within a mission-driven organization. The Administrative Coordinator works closely with the Donor Relations Specialist and the Human Resources and plays a vital role in supporting our donors and team members by answering questions and providing exceptional customer service.
Essential Duties and Responsibilities:
- Assist the Donor Relations Specialist with data entry.
- Respond promptly to donor phone calls and emails.
- Support the timely processing of donor acknowledgment letters.
- Ensure proper acknowledgment of tribute gifts.
- Create new donor records and update existing records as needed.
- Process daily Gift Shop payments and provide support to gift shop volunteers as needed.
- Process Vet Center invoice payments and assist with student preventative purchases.
- Prepare and distribute the weekly major gift email.
- Prepare the weekly cash deposit and file related documentation.
- Research and resolve issues related to returned mail.
- Assist with onsite donations during special events, as needed.
- Maintenance of electronic team member files.
- Responsible for maintaining adequate inventory and delivering branded apparel and name badges for new team members and facilitating replacement apparel to existing team members.
- Complete monthly employee benefit reconciliations by verifying vendor invoices against payroll deductions and enrollment records to ensure accurate payments.
- Special projects as assigned.
- High school diploma or General Education Degree (GED) and one year of related experience. Non-profit experience is helpful but not required. Ability to use Microsoft Office, especially Outlook, Excel, and Word.
- Excellent customer service skills.
Responsibility for Money:
This job is responsible for handling monetary donations (cash, check, credit card, Pay Pal) gift shop money, petty cash, mailing checks to vendors and putting incoming checks in a secure area, as well as verifying cash for deposits. This job is responsible for property such as computers, printer, calculator, phone, laptop computers and building keys.
Physical Demands:
- Ability to sit for extended periods throughout the workday, with occasional walking and light lifting of up to 25 pounds.
- Occasional exposure to outdoor weather conditions as job duties require.
- Requires manual dexterity, mobility, and the ability to perform tasks involving close visual attention.
- Work is performed in an office environment with moderate noise levels.
Organizational Culture & Expectations:
- We are a mission-driven organization that values collaboration, accountability, and a positive work environment. The ideal candidate will:
- Demonstrate a willingness to support and collaborate with team members across departments.
- Accept and apply constructive feedback in a professional manner.
- Maintain a positive, solutions-oriented attitude and foster a cooperative work environment.
- Work independently with minimal supervision while taking initiative and meeting deadlines.
- Exhibit reliability and punctuality, with a strong commitment to attendance.
- Contribute to maintaining a clean, safe, and welcoming environment for staff, guests, volunteers, and our dogs—including reporting or addressing safety concerns as they arise.
Resource Development & Marketing
At Dogs Inc, every team member helps tell our story. We may occasionally ask you to welcome guests, support tours, or talk about your work. These moments power our fundraising, strengthen our mission, and help sustain your pay and benefits. It’s something we share—and take pride in.
Why Join Dogs Inc?
- At Dogs Inc, we don’t just change lives—we transform them. When you join our team, you’ll get:
- Comprehensive Benefits: Full dental and vision insurance premiums covered, competitive medical coverage, and a $15,000 life insurance policy.
- Retirement Match: A discretionary retirement plan match for all benefit-eligible employees after one full year of employment.
- Campus Perks: Free access to our fitness center and chef-prepared lunches served on campus (Monday-Friday)
- Time to Recharge: Generous Paid Time Off policies (12-20 days/year based on tenure) Enjoy 14 paid holidays—including your birthday!
- Reward-Based Programs: Many opportunities to earn additional Paid Time Off.
- Dog-Friendly Workplace: Bring your well-behaved, pre-screened dog to work and enjoy the ultimate companion-friendly environment.
Skills Required
- High school diploma or GED and one year of related experience
- Ability to use Microsoft Office, especially Outlook, Excel, and Word
- Excellent customer service skills
- Non-profit experience
- Ability to sit for extended periods and occasionally lift up to 25 pounds
What We Do
Dogs Inc trains and provides guide, service, skilled companion, and therapy dogs to people with vision loss, veterans with disabilities, and children with significant challenges, all at no cost.
