Final Docs Specialist

Posted Yesterday
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Carrollton, TX, USA
In-Office
Junior
Real Estate • Financial Services
The Role
The Final Docs Specialist reviews and processes documents, manages conditions, tracks completions, and provides customer service in mortgage transactions.
Summary Generated by Built In

Be part of a team that's committed to making a difference. We believe in our work and our customers.

Position Location

Remote Type

n/a - In Office Only

Office Location (if not fully remote):

4201 Marsh Lane , Carrollton, Texas 75007

Job Description

Final Docs Specialist (Contract)

Location: Carrollton, TX (In-Office | 4201 Marsh Lane)

Position Type: Contract

We are seeking a Final Docs Specialist for a contract position at our Carrollton, TX office.

In this role, you will be responsible for reviewing and processing investor and document vendor reports, ensuring flawless data entry into our system, and keeping our pipeline moving smoothly.

If you thrive in a fast-paced environment, love problem-solving, and pride yourself on top-tier customer service, we want to hear from you!

Essential Job Functions:

  • Gather post-purchase documents, review investor/vendor reports for accuracy, and analyze Final Docs (Recorded Mortgage and Title Policy) and Assignment of Mortgage (AOM) requirements.

  • Manage a pipeline of conditions, resolve data discrepancies, and facilitate the secure delivery of final documents to investors.

  • Track completion process, and collaborate with title companies, attorneys, and county recorders to retrieve missing documents.

  • Prescreen documents for recording, correct/re-record defective documents, and handle related financial administrative tasks (e.g., check requests).

  • Generate pipeline and aging reports, promptly escalate problem loans, and provide fast, high-quality customer service via phone, email, and chat.

Required Experience & Qualifications:

  • Experience: 2+ years of related mortgage experience, specifically within Post-Closing.

  • A solid foundational understanding of mortgage loan documents, title policies, and recorded documents for mortgage transactions.

  • Basic to intermediate proficiency with Microsoft Excel and a comfort level with learning internal systems of record.

  • Excellent communication skills, a high level of accountability, and a "can-do" attitude.

Fairway Home Mortgage, founded in 1996, is a nationwide leader in the mortgage industry. Customer service is at the heart of everything we do. We deliver personalized loan solutions with some of the fastest turn times in the industry. Our mission is to act as trusted advisors, guiding clients through every step of the mortgage process to exceed expectations and ensure satisfaction.

Our culture promotes innovation, growth, and collaboration, offering exciting career paths and professional development. Whether you're starting out or advancing your career, Fairway is a place where your skills and ambitions can thrive.

Current Employees: Head to the Fairway Careers Hub in Workday for internal job openings.

We post some job openings internally for our employees and others externally for the general public. If you cannot find the perfect role right now, do not hesitate to contact the Careers Team at [email protected]. We can answer any questions and keep you updated on future opportunities.

View our E-Verify and Right to Work notices HERE.

Important Notice to Job Seekers! We’ve been made aware of fraudulent messages falsely claiming to be from Fairway recruiters, including links to assessments. These are not legitimate and are not affiliated with Fairway Independent Mortgage Corporation. We’re working with our Information Security team to address this issue. Thank you for your vigilance and continued interest in joining Fairway! All official communication will come from verified Fairway email addresses or our official LinkedIn page. If you receive a suspicious message, please do not click any links and notify us.

Skills Required

  • 2+ years of related mortgage experience, specifically within Post-Closing
  • Understanding of mortgage loan documents, title policies, and recorded documents for mortgage transactions
  • Basic to intermediate proficiency with Microsoft Excel
  • Excellent communication skills
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The Company
HQ: Madison, WI
5,139 Employees
Year Founded: 1996

What We Do

Founded in April 1996, Fairway Independent Mortgage Corporation employs over 10,000+ employees in over 345+ branches nationwide. At Fairway, customer service is a way of life. Not only are we dedicated to finding the best rates for our customers, we also offer some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and guiding customers through every step of the loan process. It’s all designed to exceed your expectations, guarantee your satisfaction, and earn your trust.

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