- Schedule service calls, perform service calls, and manage calls in an organized fashion.
- Educate dealers and pool owners on proper product installation, operation, maintenance and service
- Deliver product training seminars as requested by dealers and Fluidra sales managers
- Instruct dealers on Fluidra’s warranty guidelines and claims processing procedures
- Represent Fluidra at local and national trade shows and seminars, in conjunction with Fluidra sales and marketing personnel
- Work closely with Fluidra sales managers to help promote Fluidra products and services
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
- Write routine reports and correspondence
- Communicate & present effectively before groups of customers or employees of organizations
- Ability to carry out instructions furnished in written, oral or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
- Up to 75% travel
- 3+ years of industry experience, in addition to significant customer service experience
- Outstanding communication & presentation skills
- Positive attitude
- Strong technical and mechanical aptitude
- Strong working knowledge of pool/spa operation including significant experience in pool/spa product installation and repair
- Working knowledge of MS Office and email software
- Must take direction well, follow instructions carefully and exercise sound judgment in the course of assisting customers
- Must have clean driving record
- Flexible vacation
- 9/80 work week schedule (EVERY OTHER FRIDAY OFF!)
- 11 paid Holidays
- Full range of health benefits including medical, dental & vision, short & long-term disability
- 401(K) matching (100% of first 3% contributed, 50% of the next 2%)
- Health and wellness programs / gym reimbursement
- Educational assistance up to $7,000 per year
- Company sponsored FUN events!
- Generous product discounts
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What We Do
We’re an industry‐leading, global company with a legacy of innovation. Our reach extends worldwide across both the residential and commercial pool and wellness markets. We now have over 7,000 employees, a presence in over 45 countries and the combined resources to accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.
Offering an extensive array of quality‐designed pool and spa equipment, our portfolio includes some of the most trusted brands in the business: Polaris®, Jandy®, CMP, S.R. Smith, and Zodiac®. We also sell products under the Cover‐Pools®, iAquaLink®, Grand Effects®, Dell® and Nature2® names.
Our focus is on creating the perfect pool and wellness experience responsibly. We take our mission to heart, and our employees embody the passion for results, teamwork, and user focus that get us there.
Why Work With Us
Our company culture is what makes us all look forward to coming to work each day. It’s innovative, energetic, ambitious — and dare we say — FUN. Built on a solid foundation of corporate values that prioritize our employees and customers, our values are the code by which we live and breathe — not just writing on the wall.
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