Field Specialist

Posted Yesterday
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Ontario, ON
Senior level
Pharmaceutical
The Role
The Field Specialist will shadow pharmaceutical representatives, observe customer interactions, conduct interviews, and prepare detailed reports based on field observations. This freelance role requires excellent organizational and communication skills and offers flexible project-based work.
Summary Generated by Built In

Location: Ontario – Greater Toronto Area
Job Type: Freelance/ Part Time
Reporting to: Regional Lead – Canada

Are you looking for something flexible? Are you interested in joining a fast-paced and growing global organization? Do you have a keen attention to detail? 
Job Purpose:
We are looking for Field Specialists to join our team on a freelance basis. This role will shadow pharmaceutical representatives for the day and prepare a detailed report based on observations made while working with the representative as they interact with their customers. The work is contracted on a daily basis, based on the size of the project and number of field days required. The position would be suitable for someone looking for part-time freelance and project-based work.

Responsibility:

  • Contacting sales representatives to arrange a shadowing day in the field
  • Observing interactions between sales representatives and customers without disrupting their day (either face to face or virtually)
  • Conducting a 60 min interview during the field day
  • Submitting structured reports (workbooks) after each day in the field based on observations made within 24 hours of field visit
  • Attending 30-60 min online sessions prior to each project to understand the project objectives and share feedback
  • Participate in project debrief calls and potentially provide feedback to assist in the development of final recommendations

Requirements:

  • Minimum of 7 year’s experience in sales, marketing, training and/or management within Pharmaceutical industry.
  • Bachelors degree – marketing, science, or data focus is preferred.
  • Availability to work on a freelance basis
  • When working on a project, have 2-5 days availability during the week
  • Flexibility to work from morning to evening
  • Flexibility to travel within the country when needed
  • Strong Excel and typing skills
  • Strong attention to detail and good listening skills

Opportunity:

  • Work with a successful and well-established company with an enviable growth trajectory
  • Working on projects with 29 out of top 30 pharmaceutical companies globally
  • Working with company that has excellent reputation and record of repeat business
  • Work with strong management team
  • Great flexibility in managing workload
  • Structured and on-going training support

About STEM:

STEM Healthcare is a dynamic, fast paced global pharmaceutical and life science, commercial benchmarking firm headquartered in the UK and present across six continents. STEM have developed an audit process and built a benchmarking database with more than 500,000 face-to-face observations completed across 52 countries. The benchmark provided is unique in the pharmaceutical industry consisting of over 100 KPIs, while focusing on 2-3 key priorities during formulation of action planning in order to help clients further accelerate performance.

STEM accelerates performance, improves strategic alignment, and facilitates excellence in marketing, medical, market access and account plans strategy execution. Due to the unique, specialised and highly targeted offering, STEM is experiencing a rapid growth phase, and recruiting heavily across the world. New employees will be joining at a time where rapid career development and growth opportunities are expected, as the organisation works towards their mid and long-term goals.

Vision:  To always be viewed as an essential partner in enabling our clients to reach more patients with their medicines

Mission: To accelerate high performance

Core Values: Brave, Honest, Performance Driven, Practical, Customer Focused, Caring

Find us here:

Website: www.stemhealthcare.com  

STEM Healthcare is an equal opportunity employer.  STEM Healthcare will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. STEM Healthcare only employs individuals with the right to work in the country/ies where the role is advertised.

Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

The Company
HQ: York, PA
444 Employees
On-site Workplace
Year Founded: 2007

What We Do

STEM is a global benchmarking company that partners with 97% of the top 30 pharmaceutical companies to further accelerate performance. Our benchmark database is the biggest in the pharmaceutical industry, built on more than 300,000 in-field observations from across more than 40 countries.

STEM projects are designed to quantify and benchmark internal alignment from direction to execution across functions, holding up a mirror that prioritises strengths to build from and opportunities to improve. We work with sales and marketing, medical and market access teams.

The STEM process quantifies up to 102 KPIs but the action plan focuses on 2-3 priorities to further accelerate performance. We work quickly so the results are timely and highly actionable - typically from the first interviews to the results presentation the process takes 6-8 weeks.

STEM is part of Inizio Advisory. Inizio is a strategic partner for health and life sciences with a full suite of medical, marketing, advisory and engagement services.

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