Position Summary
Otovo is seeking a skilled and dependable Field Service Technician to join our growing renewable energy team in West Chester, PA. In this role, you'll service, maintain, troubleshoot, and repair residential and commercial solar energy systems, battery storage solutions, and generators.
This position is ideal for an experienced electrical professional who enjoys hands-on technical work, solving complex problems, and delivering exceptional customer service while supporting the transition to clean energy.
Key Responsibilities
Diagnose, troubleshoot, and repair solar panels, inverters, batteries, generators, and related equipment
Perform preventive maintenance including panel cleaning, wiring inspections, inverter testing, and battery health assessments
Commission new systems and upgrades while ensuring compliance with NEC, AHJ, and utility requirements
Utilize diagnostic tools such as multimeters, clamp meters, and thermal imaging equipment
Maintain accurate service records, inspection reports, and photo documentation
Follow all safety procedures including PPE usage, lockout/tagout processes, and fall protection requirements
Respond to emergency service calls and warranty-related repairs as needed
Communicate effectively with homeowners and customers regarding system status and repair recommendations
Represent Otovo professionally at customer sites
Qualifications
High School Diploma or GED
4+ years of electrical experience
Valid driver's license with a clean driving record
Strong understanding of NEC, AHJ, and utility interconnection requirements
Ability to read electrical schematics and technical drawings
Experience using electrical diagnostic equipment
Ability to lift up to 50 pounds
Ability to climb ladders and work on rooftops
Comfortable working outdoors in varying weather conditions
Strong communication and customer service skills
Willingness to travel locally and work overtime as needed
State-required electrical certification or license (Journeyman, Wireman, or equivalent)
Nice to Have
Solar PV installation or service experience
Battery storage experience
Generator service experience
NABCEP Certification
Generator training or certification
Commercial solar system experience
Trade school or technical education
Skills Required
- High School Diploma or GED
- 4+ years of electrical experience
- Valid driver's license with a clean driving record
- State-required electrical certification or license (Journeyman, Wireman, or equivalent)
- Strong understanding of NEC, AHJ, and utility interconnection requirements
- Ability to read electrical schematics and technical drawings
- Experience using electrical diagnostic equipment (multimeter, clamp meter, thermal imaging)
- Ability to lift up to 50 pounds; climb ladders and work on rooftops; comfortable working outdoors
- Follow safety procedures including PPE usage, lockout/tagout, and fall protection
- Strong communication and customer service skills
- Willingness to travel locally and work overtime as needed
- Solar PV installation or service experience
- Battery storage experience
- Generator service experience or generator training/certification
- NABCEP Certification
- Commercial solar system experience
- Trade school or technical education
What We Do
Otovo is an AI-Native home and business energy services company with a primary focus on solar power. We’ve installed solar systems on more than 35,000 homes across 13 countries in the US and Europe, with key offices in Houston (TX), Oslo, and Madrid. We combine real-time equipment monitoring, rapid repairs, dependable power supply, and grid participation into a single, seamless service–delivering maximum service at a minimal cost. Endurance, Otovo’s industry-leading AI platform, continually monitors installed equipment in homes and businesses, optimizes the entire service process from problem detection to resolution, and coordinates repairs around the clock. “Your Power, Backed by Ours.” Otovo is listed on the Euronext Oslo Stock Exchange under the ticker OTOVO.
