Field Service Rep (Defense) - Miho, Japan

Job Description
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Boeing Global Services (BGS) is seeking an Experienced Field Service Representative (FSR) to support the KC-46 aircraft at Miho Air Base, Japan.
We are looking for a KC-46 operations and maintenance expert to serve as an on-site Field Service Representative (FSR). The objective of this position is to identify remedies to aircraft anomalies so the JASDF can return aircraft to fully mission capable status. In this position you'll provide overall air vehicle technical support, guidance and expertise by working with JASDF personnel directly by researching anomalies, troubleshooting issue, and offering "over the shoulder" guidance.
Working hours will nominally be 5-days a week (Monday to Friday), 7.5-hours per day. Additionally, FSRs must be willing to work flexible hours depends on urgent needs.(i.e. on-call 24 hours per day, and 7 days per week) as the job requires. Deployment travel is anticipated to occur once annually.
You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers.
Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements.
Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.
Position Responsibilities:

• Providing technical guidance in the normal operation and maintenance of the KC-46
• Investigating system and sub-system issues and analyzing hardware and software issues to determine root cause
• Resolving technical issues dealing with airframe and mission systems.
• Supplementing local training by providing technical guidance and informal on-the-job training (OJT) for aircraft and support equipment

Basic Qualifications (Required Skills/Experience):

• A current passport
• Minimum 3 years of experience with aircraft maintenance or operations role
• Minimum 3 years of experience/knowledge in the areas of avionics, general aircraft, and propulsion
• Ability to read and interpret drawings, wiring schematics, and maintenance task procedures
• At the sole discretion of leadership, must be willing and able (on potentially short-notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work.
• Business-level Japanese language speaker
• Conversational-level English language speaker

Preferred Qualifications (Desired Skills/Experience):

• Experience with KC-46 aircraft in a maintenance and/or operations role
• Experience with air refueling aircraft
• Experience using Boeing web-based Information Systems such as My Boeing Fleet, VECTOR (technical inquiry request system), REDARS, and PSDS
• Avionics systems troubleshooting skills
• Previous military experience or extensive familiarity with military operation and maintenance procedures
• Familiarity using Aircraft Maintenance Manuals, Illustrated Part Catalogs
• Japan Civil Aviation Bureau (Kokukyoku) Aircraft Maintenance Engineer license (Koku Seibishi): First Class Aircraft Maintenance Engineer or First Class Line Maintenance Engineer certification
• Experience working with military customers
• Experience teaching peers in a non-classroom setting

Location:
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location site. (Miho, Japan)
Relocation:
Domestic relocation assistance is partly a negotiable benefit for this position.
Employer is NOT willing to sponsor applicants for employment visa status.
Travel:
Occasional domestic (10%) and international (10%) travel may be required in support of the program and customer.
Other Job-related Information:
This requisition is for a locally hired position. Benefits and pay are determined at the local level and not on Boeing US-based payroll.
Other details will be communicated at the interview, or in selection process.
Applications for this position will be accepted until Jul. 24, 2026
Export Control Requirements:
This is not an Export Control position.
Language Requirements
Japanese Preferred
Relocation
This position offers relocation based on candidate eligibility.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
Not a Shift Worker (Japan)
Equal Opportunity Employer:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.