Field Service Associate (Field Service Administration)

Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Thailand is looking for a Field Service Associate to be based in the Bangkok Suvarnabhumi Airport office and be part of the Field Service organization.
Primary responsibilities include, but are not limited to:
• Performs planning, coordination and organization of Boeing focal and field personnel based on an understanding of customer needs.
• Coordinates field operation assignment procedures, training and orientation to ensure on-site personnel meet customer needs.
• Provides guidance regarding local language, culture and customs to Boeing personnel.
• Maintains local Boeing base presence.
• Provides specialized on-the-job training to Customer regarding Boeing resources.
• Researches information to assist customers in resolving moderately complex operation issues.
• Assists management in negotiating cost, coordinating and organizing special events.
• Monitors and reports customer information to support marketing and sales.
• Processes payments and expense reports for Boeing travelers.
• Arranges travel reservations and coordination with Boeing Travel in supporting Boeing travelers.
• Manages office facility coordinating with Boeing International Enterprise Services.
• Manages customer contacts and detailed customer knowledge.
• Maintains office manuals and ensures procedures implementation.
• Works under general direction.
Basic Qualifications (Required Skills/Experience):
• High business level English language (speaking, listening, writing, reading), including an ability to influence others and understand/explain topics of moderate to heavy complexity.
• High level cross-cultural awareness and management
• 4 or more years' related work experience
Preferred Qualifications (Desired Skills/Experience):
• Applicable and appropriate educational/certification credentials from an accredited institution
• Basic understanding of database and Information Management systems.
• Experience with SAP/ORACLE/Salesforce systems.
• Experience working with a multinational company.
• Comfortable using Microsoft Office applications (i.e. Word, Excel, Access, PowerPoint, SharePoint).
• Good communication skills and customer service experience.
• Willing to learn and able to work with minimal supervision.
• Values integrity and encourages positive team dynamics.
Other job related information:
• Candidates must have authorization to work in Thailand and the Company will not be sponsoring Employment Visas.
• Benefits and pay are determined in line with Thailand labor market practices. This is not an expat assignment.
Applications for this position will be accepted until Jun. 10, 2026
Export Control Requirements:
This is not an Export Control position.
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
Not a Shift Worker (Thailand)
Equal Opportunity Employer:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.