Field Service Associate

Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing is currently looking for a Field Service Associate (FSA) to join their Field Service team in Istanbul, Turkey (the office is located at Atatürk Airport). The Field Service Associate position is ideally suited to professionals with industry experience looking for career growth, enhancement, and challenges within the aviation industry.
Position Summary:
The FSA will provide both on-site and remote administrative support and representation to Boeing airline customers worldwide. The FSA will work with the Field Service Representatives (FSR) at the base, and also directly with airline customer personnel. Candidates should have experience in flexible, fast-paced environments requiring prompt responses to ad-hoc internal and external customer requests. Strong written and verbal communication skills and the ability to work both collaboratively and independently with minimal supervision are essential.
Key Responsibilities:
Front Office Management:

• Provide guidance regarding local culture and customs to visitors.
• Provide a high level of professional and confidential support to the office.
• Use resourcefulness to create appropriate solutions for Boeing and customer issues using established organization policies, practices and procedures.
• Develop excellent relationships across multiple organizations and with all levels of commercial Customer and Company personnel to ensure Customer satisfaction with Company products and services.
• During FSR absence, FSA to carry out normal office administrative duties whereas technical issues to be referred to a delegated FSR in another base.
• Utilize cultural expertise and company knowledge to assist the customer as appropriate, ensuring technical issues are referred to appropriate staff.
• Prioritize own responsibilities.
• Translate office documents as necessary.

Facilities & Equipment:

• Log, track and resolve facility and equipment issues with Facilities Management and contracted vendors.
• Coordinate repairs, preventive maintenance and vendor access.

Safety, Health & Security:

• Conduct recurring office safety checklist reviews and manage corrective actions using company tools.

Finance & Procurement Support:

• Maintain expense reports with receipts retention and accurate recordkeeping.

Records & Inventory Management:

• Maintain site records, accounts and OEM facility manuals per company and local requirements.
• Ensure document version control, retention and accessibility for audits.

Team Collaboration:

• Provide timely operational support.
• Build and maintain effective relationships across Boeing local functions, site leadership and external vendors.

Required Skills & Competencies:

• Good written and verbal communication in English.
• Strong interpersonal, stakeholder engagement and conflict-resolution skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and comfortable with online tracking tools.
• Proactive, composed and able to prioritize in a dynamic environment.
• Demonstrates sound judgment, initiative, discretion and ability to escalate appropriately.
• Collaborative team player with experience in multicultural/dispersed teams.
• Strong organizational skills and attention to detail.
• Flexible to work additional hours when required and willing to travel as needed.

Preferred Qualifications:

• At least three years in an office or similar role is preferred.
• Experience in an international or multicultural corporate environment is preferred.

This position is expected to be 100% onsite.
This requisition is for an international, locally hired position in Istanbul, Türkiye. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Turkish law.
Employment is contingent upon candidate's ability to satisfy all Turkish labor, immigration, and airport restricted area access formalities.
Applications for this position will be accepted until Jul. 18, 2026
Export Control Requirements:
This is not an Export Control position.
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
Not a Shift Worker (Türkiye)
Equal Opportunity Employer:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.