The primary function is to provide support to hourly In Store Marketers so that optimal performance is achieved.
SCOPE OF RESPONSIBILITY:
• Meet or exceed budgeted staffing hours, lead flow, productivity, stores staffed, hot calls, confirmation, net revenue and CLPH per the Standard Operating Procedures.
• Responsible for establishing and building relationships with the retail store management and associates within them assigned market.
JOB RESPONSIBILITIES
• Responsible for achieving budgeted staffing hours, productivity, confirmation, and net revenue in order to meet program budget.
• Manage, hire, train and motivate a team of 5-15 hourly In Store Marketers.
• Monitor weekly reports for improvement performance with In Store Marketers.
• Communicate weekly with assigned APC Market Coordinator to identify opportunities for lead conversion budget for the territory.
• Under the direction of the Assistant Manager oversee the Take-The-Lead Program in building positive relationships with the FLS store management team and associates.
• Communicate regularly with HR Reps to target areas for staffing needs and alternative recruiting sources to meet staffing goals.
• Utilize In-store Recruiting Hotline call sheet responses to ads placed. Utilize Sears and other alternative sourcing options.
• Maintain consistency in using best practices for recruiting, hiring, training processes.
• Utilize competency based interviewing skills, motivational techniques.
• Complete performance appraisals for In Store Marketers.
• Attend periodic sales meetings with sales branch office.
• Mystery shop In Store Marketers for coaching and training purposes.
• Perform other duties as assigned.
Education/Training/Specific Requirements
• High School education or equivalent required. College degree preferred. • Must have valid driver’s license.
• Reliable transportation required for traveling within assigned territory.
Experience
• Experience in managing and developing non-exempt associates required.
• Experience in recruiting, hiring and training preferred.
Physical Requirements
• Must have the ability to drive to the assigned territory and sit in an automobile for extended periods of time.
• Must have the ability to walk, stand and move around for extended periods of time. Role specific abilities/skills
• The ability to organize and prioritize is a must.
• Must be self-motivated in order to maintain high performance from a home-based office.
• Excellent communication and leadership skills are required.
• This position requires reliable transportation for frequent travel within assigned territory.
• Must have the ability to maintain a positive mental attitude at all times to provide a positive role model for subordinates, peers and other members of management.
• Should have desire and show initiative for upward mobility.
• Ability to balance multiple priorities at one time, dealing with shifting priorities, and handling employee problems and issues.
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Equal Opportunity Employer / Disability / Vet
All your information will be kept confidential according to EEO guidelines.
What We Do
Sears Holdings Corporation (NASDAQ: SHLD) is a leading integrated retailer focused on seamlessly connecting the digital and physical shopping experiences to serve our members - wherever, whenever and however they want to shop.
