Field Operations Specialist

Reposted 20 Days Ago
Be an Early Applicant
Warsaw, Warszawa, Mazowieckie
In-Office
7K-10K Annually
Junior
Information Technology • Consulting
The Role
The Field Operations Specialist coordinates travel logistics, manages on-site deployments, supports clients during installations, and maintains customer relationships while ensuring smooth field operations.
Summary Generated by Built In
Do you get excited when your software actually interacts with the physical world? Are you ready to learn the new, exciting world of smart robots? Do you feel tired of working in a big company? Would you like to cooperate with top professionals in our industry?

If your answers are mostly yes, then you should keep reading. 

At Nomagic, we’re on a mission to teach robots the real world. We’re now looking for a Field Operations Specialist who is independent, highly organised and technically curious to join our team.

Offer essentials:

  • Play with robots every day
  • Salary: 7.000 - 10.000 PLN on UoP/B2B + per diem as per Polish labour law 
  • Employment contract 75% of full-time (¾)
  • 100% international travel to client sites across the EU, and occasionally outside the EU.
  • English-speaking environment

Here is why we love this job ourselves, and hope you will enjoy it too:

  • We build robots powered by AI.
  • We have them in production at scale and see their real impact on critical operations.
  • We are still pretty small, so everyone has a direct impact on the product and how we work. 
  • Our team has built Google Warsaw, unicorn startups (Climate Corp), tested rocket engines and worked at top companies such as Nvidia or ByteDance. Now we shape the future of smart robotics together!
  • Work in a startup culture backed by a talented global team

Some of the problems you may try to solve with us:

  • Organise travel logistics, approvals, and budgeting for international site visits
  • Handle receipts and the reimbursement process
  • Represent the company during on-site deployments, maintenance, and escalations
  • Support on-site setup tasks and communicate clearly with client staff and internal operators
  • Document site conditions, workflows, and post-visit summaries
  • Coordinate with PM and Engineering to prepare and summarize site activities
  • Build and maintain excellent customer relationships by offering high-quality, consistent support

What skills we’d like you to have:

  • Comfortable with international travel
  • Excellent organizational and self-management skills
  • Strong written and spoken English (B2+)
  • Proactive mindset and comfort with new, ambiguous situations
  • Experience in field support, logistics, QA, or customer service is a plus
  • Valid European driver's license

What should you expect once you apply?

  • Recruiter Screen - 30 minutes 
  • Hiring Manager interview - 30 minutes  
  • Skills assessment interview - 30 minutes  
  • Customer orientation interview - 30 minutes 
  • We make the final decision after max. 4-5 days 

For formal reasons, we are currently considering candidates with the right to work in the European Union, without needing a visa sponsorship or work permit and based in Poland.

This is a role that requires 100% traveling time in the EU and occasionally outside of the EU. Valid passport and VISA is required.

See a short sneak peek of our product here:

https://vimeo.com/manage/videos/1051464045
https://vimeo.com/manage/videos/1051465112
https://vimeo.com/manage/videos/1044716532


Learn more about us at https://nomagic.ai/

Top Skills

AI
Robotics
Software Testing
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The Company
Mazowieckie
117 Employees
Year Founded: 2017

What We Do

With the widespread adoption of e-commerce & multichannel sales, customers are expecting faster and high quality deliveries as well as painless processing of returns. This puts pressure on the logistics of goods, in particular in warehouses where order fulfillment requires number of repetitive pick-and-place tasks to be carried out several thousand times a day at different steps in the process, with strong peaks during high sales periods.

Thanks to world-leading AI and robot control software, Nomagic provides smart pick-and-place robotic systems that adapt to multiple environments and can receive, store, sort and pack products, operating from 1 shift, 5 days a week to 24/7 depending on needs. Nomagic's first robot is now setup on a packing line at Cdiscount

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