Field Implementation Specialist - TEG (Dallas, TX)

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.

Job Details

Plans, schedules and execute all aspects of Haemonetics TEG implementations, our cartridge-based viscoelastic hemostasis testing platform. This includes engaging and managing customer Laboratory, IT and clinical resources and ensuring quality control throughout projects. Responsible for on- site device setup, configuration, operator training and validation of analyzer.  This role is required to be in Dallas, TX within commuting distance of the airport. 

• Provides services such as on-site installation, software and hardware configuration, product support, trouble shooting of Haemonetics equipment.

• Works extensively with customer to validate analyzers.

• Provides operator training for Haemonetics software and devices.

• Supports analyzer testing and evaluating calibration reagents and QC controls.

• Conducts tests using calibrated pipettes in a clinical, laboratory or research setting

• Blood sample handling as it relates to hemostasis and coagulation testing

• Lead, facilitate, coordinate, and track day-to-day activities required to ensure the project is completed on time.

• Communicates progress and outcomes against tasks to internal and external stakeholders

• Leads regular status meetings with project team.

• Demonstrates effective communication and engagement with customer.

• Ensures complete project closure including customer acknowledgement, equipment and materials reconciliation, and transition to Customer Support.

• Utilizes time, project-and support-tracking tools.

• Resolves and/or escalates issues in a timely manner.

• Adheres to and follows Haemonetics policies and procedures.

• Extensive overnight travel up to 65% as required.

Education/Experience:

• Bachelor's Degree Medical Technology or related field Preferred

• Medical Technologist (MT), ASCP Preferred

• 4-6 Experience implementing, using, and supporting laboratory, medical technology or clinical solutions in healthcare Required

• Other Demonstrated project management experience Preferred

• Other IT and/or software implementation experience Preferred

• Other Equivalent combination of education and experience Required

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