Field Account Executive (Mandarin)

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San Jose, CA, USA
In-Office
eCommerce
The Role

Who we are ✨
Snackpass’s mission is to unify the physical and digital world for local commerce.

We power mobile order pickup and social commerce for restaurants, modernizing the customer experience while making restaurant operators successful.

Opportunity ✨

Snackpass is one of the fastest growing marketplaces (a16z top marketplaces), and a top 100 YC company. We are backed by Andreeson Horowitz, Y Combinator, General Catalyst, First Round Capital, Craft Ventures and many others. We are hiring people who are humble and hungry to join us in any of our hubs (NYC, SF, LA) or remotely. 

Our vision is to be the dominant platform for pickup, a $750B market globally.

About the Role:
As a Mandarin-speaking Outside Sales Representative, you will play a key role in driving Snackpass's growth by building strong relationships with restaurants and showcasing the value of our solutions. You’ll be on the front lines of our sales efforts, meeting prospective customers, identifying their needs, conducting live demos, and helping them transform their businesses with Snackpass.

What You’ll Do:

  • Actively prospect and identify new restaurant opportunities within your territory.
  • Conduct in-person meetings and live demos to present the benefits of partnering with Snackpass.
  • Develop tailored solutions for prospective customers based on their unique needs.
  • Manage the complete sales cycle, from lead generation to contract signing.
  • Serve as the face of Snackpass, fostering trust and enthusiasm with potential partners.
  • Share feedback and insights from the field to improve sales strategies and product offerings.

What You Have:

  • Fluency in Mandarin (required).
  • Proven ability to build relationships and close deals in a fast-paced environment.
  • Strong work ethic with a demonstrated track record of exceeding sales goals.
  • Excellent communication and presentation skills, with the ability to engage diverse audiences.
  • Experience conducting live demos and tailoring presentations to specific customer needs.
  • Self-motivated and comfortable managing a pipeline independently.
  • Tech-savvy can navigate sales tools (e.g., Attio).
  • Interest in restaurant technology and passion for helping businesses grow.

Preferred Skills (Bonus):

  • Fluency or advanced proficiency in Cantonese.
  • Previous sales experience, especially in the restaurant or tech industry.
  • Experience in the food service or hospitality sector.

Role Details: 

  • Contract to Perm 
  • In the field of your territory or the office, 4 out of 5 days a week. 
  • Total Comp: 55k-135k 

What You Will Get From Us:

You will receive competitive compensation, a generous equity grant in a high-growth start-up, and benefits like healthcare, medical & dental coverage, unlimited PTO, a home office budget, wellness budget and more. 

Importantly, you will also receive an unparalleled amount of ownership over the work you do here. We are a small team, so the opportunity to make a large impact, work on a broad spectrum of challenges and grow your personal skill-set awaits you here.

Finally, you will get a diverse and inclusive work environment where you will be surrounded by hungry and humble colleagues.

Snackpass is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we are confident that the most inclusive and diverse teams accomplish the most extraordinary results.

 

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The Company
HQ: New Haven, CT
118 Employees
Year Founded: 2017

What We Do

Snackpass is social commerce for restaurants ✨ We started Snackpass at Yale and within a few months of launch we had over 80% of Yale using Snackpass. Several years later, we are in 30+ markets with a goal of scaling Snackpass to every college campus and city in the country. Snackpass has raised over $90M from the top investors in the country such as Craft Ventures, Andreessen Horowitz, General Catalyst, First Round, Y Combinator along with leading voices in entertainment and hospitality such as the Jonas Brothers, Steve Aoki, Draymond Green, and David Grutman.

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