Fiduciary Solutions Technical Analyst

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Position Summary:

IT Business Analyst will be expected to provide a broad range of technical support for project work in the Private Bank Fiduciary Tax, Trust IRA, Philanthropic and Specialty Asset Management space. Individual will be responsible for understanding the business requirements and acting as a key conduit between the business, operations, technical partners along with project management to ensure all deliverables have been met and delivery according to the agreed upon timeline and milestones. Responsibilities will include collaborating with internal and external development teams on analysis and design. As project shifts from analysis and design to development and testing, the individual will support coordination of system and user acceptance testing and production validation and release. Individual will need to absorb bank policy and standards to ensure compliance any vendor platform adheres with bank application governance standards.  Position will also be asked to support RISE deliverables, problem/incident handling, analysis and resolution. 

Job Description:

Responsible for capturing and refining business and/or system requirements (based on specialization). Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes. Creates, maintains and presents training materials for end-users. Individual contributor.

Required Qualifications:

• IT Business Analyst with 5+ years of experience.

• Self-starter with demonstrated ability working with business, operations, and technology both internal and external vendor(s) to independently analyze, troubleshoot and remediate problems/incidents.

• Must be able to multi-task and support time-sensitive deadline driven deliverables for multiple vendor and/or distributed applications

• Practical experience understanding the product, how it works today, what changes the business is seeking, then complete both manual functional and regression testing

• Be able to effectively translate requirements into stories so developers can design & code.  Follow up on any outstanding questions requiring clarification.

• Experience coordinating and/or create test plan, scripts and execute systems integrated and assist/support business with user acceptance testing.

• Strong verbal and written communications to lead and facilitate large scale meetings, keeping minutes, coordinate user acceptance testing, document risks, mitigating controls and remediation plans across many levels of management.

Desired Qualifications:

• Basic understanding of fiduciary trust, tax and/or philanthropic business

• Basic understanding of application security control standards relating to identity and access management, ethical hack penetration testing and disaster recovery.

• Experience with JIRA, story writing, and familiarity with Agile methodology.

Shift:

1st shift (United States of America)

Hours Per Week: 

40