Please note this role requires travel, and therefore a fully expensed van is included. Covering the York region.
As the UK’s largest independent full fibre network and wholesale platform of choice, we’re busy setting new standards for what digital infrastructure can and should be.
Our network is greener, more reliable and designed for the future. The products we run over it lead the way on speed, value and service - helping businesses to innovate, communities to thrive, and people to live more connected digital lives.
At CityFibre, you’ll be part of something bigger, helping to build a better-connected Britain, together.
Job DescriptionPlease note this role requires travel, and therefore a fully expensed van is included. Covering the York region.
As the UK’s largest independent full fibre network and wholesale platform of choice, we’re busy setting new standards for what digital infrastructure can and should be.
Our network is greener, more reliable and designed for the future. The products we run over it lead the way on speed, value and service - helping businesses to innovate, communities to thrive, and people to live more connected digital lives.
At CityFibre, you’ll be part of something bigger, helping to build a better-connected Britain, together.
Joining us as a Fibre Quality Specialist
You will play a crucial role in the operation and maintenance of the CityFibre network. You’ll be responsible for diagnosing and resolving faults across the network, from the Fibre Exchange to the end-user premises.
You’ll receive a competitive salary and an expensed van, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.
This is some of what you can expect to be doing:
- Leveraging your hands-on experience with fibre, to manage and maintain network performance
- Diagnosing and resolving network issues, including signal loss and physical damage, ensuring minimal disruption and optimal service
- Utilising advanced diagnostic tools to assess and troubleshoot network issues efficiently
- Managing complex installations and repairs, adhering to safety protocols, and ensuring tasks are completed promptly on the day of service
- Adapting to evolving operational needs and diverse working environments, including outdoor installations and network centres, with a readiness to travel when required
What you’ll bring to the role
You'll have a strong background working with fibre, including knowledge of network build, FTTx installation, fibre blowing and fibre splicing. You'll also have:
- Core network fault finding problem solving skills
- Experience of auditing safe systems of works
- Experience of OTDR / IOLM testing and knowledge of PIA – duct and/or pole installations
- NRSWA – units 2 and 10
- SA001 and SA002 Smart Awards
- Driving licence valid in the UK
We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at [email protected]. We want to help!
Skills Required
- Strong hands-on experience working with fibre
- Knowledge of network build
- Experience with FTTx installation
- Experience with fibre blowing
- Experience with fibre splicing
- Core network fault-finding and problem-solving skills
- Experience auditing safe systems of work
- Experience with OTDR and IOLM testing
- Knowledge of PIA duct and/or pole installations
- NRSWA Units 2 and 10
- SA001 and SA002 Smart Awards
- Valid UK driving licence
What We Do
At CityFibre, we’re building a new, intelligent, open-access fibre network, purpose built for the data age. We’re upgrading communities across the country, giving people a better foundation for their digital lives, enabling businesses to innovate, and helping to strengthen the UK economy. Our national networks are expanding rapidly, and we are already the network of choice for major Internet Service Providers and mobile operators including TalkTalk, Three, Vodafone and Zen, as well as dozens of exciting smaller providers. Using our networks, our customers can provide theirs, be they homes, businesses, schools, or hospitals with broadband, Ethernet and mobile connections so quick and reliable, you can practically take them for granted. With almost two million premises already passed, our fully financed rollout programme is on track to serve a third of the UK. That’s around 8m homes, 800k businesses, 400k local authority sites and 250k 5G access points that will soon have access to the UK’s finest digital infrastructure
