Lightpath is one of the largest competitive local exchange carriers in the tri-state area. We own and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve.
Job Summary
The Network Operations Fiber Construction Technician will work in the field to help maintain and expand the network as well as complete following tasks with other duties as assigned. This position will be an hourly position that will require the individual to possess a valid driver's license at all times with a good driving record free from any major offences that will put Lightpath at risk to properly insure the vehicle or provide service to our customers. The position is a hands-on labor-intensive job that requires fiber splicing skills and cable placement skills within buildings, confined space and aerial locations that will be performed on the Lightpath network. This position will require off hours and weekend work. In addition, the position requires the individual to take part of an on-call rotation in support of the network that will require being available during various Holidays and weather events. Candidate will also need to pass a DOT screening for a medical card to operate a commercial vehicle.
Responsibilities

• Complete field survey of a path for a new cable to be installed within a building, conduit run or aerial pole path. Capture all the information related to the path using various tool of technology and document in a step-by-step method of procedure, that will be customer facing. Lightpath to provide that form document.
• Work directly with leads and project managers in the field, take and perform calls and emails to update the project status and share documentation on each project with co-workers.
• Drive a non-CDL rated commercial vehicle and maintain a valid MA-DOT physical card.
• Operate a bucket truck and able to work aloft to access splice cases and lashing fiber cable. Install a lashing machine on the strand and lash small sections of fiber to secure to the supporting strand.
• Upon completion of training operate power and hand tools in the bucket truck to complete various functions in the placement of strand, fiber and coaxial cable.
• Access confined space locations to audit conduits and place cable or remove splice cases and place in the vehicle to have work completed. These spaces will require the use of a pump to evacuate water and require the person to work in a wet and dark environment.
• Must be able to communicate with CNS managers to provide them timely updates on their project milestones and field status on the project.
• Must be able to manage the assignment of a vehicle and keep stock levels up, as well as communicate on normal and abnormal wear and tear issues.
• The technician, after training must also be able to operate an EXFO OTDR and work with Lightpath or contracted resources to complete fiber testing for circuits on an as needed basis. Individual must be willing to learn and attend continuing ed classes for OTDR, fiber splicing and new construction.
• The technician, after training must be able to operate a fusion splice machine for fiber optic cables. This work requires a steady hand and the ability to sit in one spot for extended periods of time.
• The technician must be able to work on ladders both 28-foot extension and step up to 8-foot-high step ladders.
• The technician will also need to cover on-call shifts to support the Lightpath fiber Network. This at times may require working in adverse conditions and on holidays.

Qualifications

• Must have excellent follow through skills, be detail-oriented and be able to develop and manage accurate data in Project Trackers.
• Ability to travel for short periods of time.
• College Degree in Engineering, Communications or related field experience preferred
• 5+ years' experience in fiber optic construction installation and maintenance.
• Superb timeline tracking and daily reporting skills on Excel, MS Office, experience with MS VISIO a plus.
• Excellent customer service skill sets a must
• Ability to use Google Earth.
• Ability to understand and manage project goals, and deadlines.
• Pro-Active and organized individual who has excellent follow through skills, comfortable meeting with customers, excellent time management, self-motivated individual.
• Articulate, organized and detailed individual who can interact effectively with customers, and other internal employees related to the project.
• Excellent interpersonal and communications skills.
• Ability to work at night and off hours.
• Other duties as assigned.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Nearest Major Market: Boston