FEMFAT Support & Training

Posted 3 Days Ago
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Detroit, MI
Hybrid
5-7 Years Experience
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
Dream big. With Us. Let's create the future of mobility, together.
The Role
Provide technical support and training to North American customers for the engineering software product FEMFAT. Perform benchmark projects, demonstrate the product, and collaborate with local sales and marketing teams. Support training events, improve presentation materials, and report on competitor products.
Summary Generated by Built In

Group Introduction
Advancing mobility. Making automotive technology that is smarter, cleaner, and safer, while still fun to drive. And making it for everyone. That's what we're passionate about at Magna Powertrain. We do it by creating world-class powertrain solutions for conventional, hybrid, and pure electric vehicles. We're making electrification more than a buzzword, we're bringing it to the road. Innovation is what drives us and we drive innovation. Dream big and create the future of mobility at Magna Powertrain.
Mission of the Position
This position shall carry out technical support and training to North American customers (USA, Canada, Mexico) for engineering software product FEMFAT. To support local sales and marketing activities, benchmark projects shall be performed to demonstrate the capabilities of the product or to solve issues, in coordination with FEMFAT headquarter in St. Valentin.
Key Responsibilities

  • Technical support for FEMFAT customers in North America for level 1 (standard usage), level 2 (advanced usage / issues) and level 3 (expert usage / new applications / serious issues together with headquarter)
  • Help to fix installation or license problems together with customer's application or IT engineers
  • Perform basic and advanced technical trainings
  • Demonstrate the product to potential customers and at conferences, trade fairs and at MPT road shows, webinars and user meetings
  • Perform benchmark projects for potential or existing customers to support local sales activities or to participate at technical working groups (e.g. SAE, ASME) coordinated with headquarter
  • Close cooperation with local FEMFAT sales & marketing responsible person
  • Help to organize bi-annual users conference regarding technical contents and acquisition of user lectures
  • Help to improve technical quality of presentation material
  • Report technical information about competitor products to headquarter
  • Creation of use cases and application examples


Magna Standards

  • Practice and maintain integrity while following Magna's Charter and Constitution.
  • Follow Magna's Code of Conduct and Ethics and related compliance policies.
  • Supports and adheres to policies, procedures, and operational guidelines related to established quality management system (IATF 16949).
  • Drive the development of new technologies to improve quality, efficiency and reduce cost.
  • Comply with safety policies and procedures to ensure duties of self are performed in a safe manner.
  • Health & Safety responsibilities:
    • Understand applicable Environmental, Health & Safety policies and procedures in the workplace.
    • Report unsafe conditions immediately.
    • Report injuries, accidents, illnesses, near misses, property damage immediately.
    • Follow safety rules.
    • Comply with requirements for the use or operation of machines or equipment.
    • Comply with Personal Protective Equipment (PPE) requirements.
  • Create a positive work environment by demonstrating and sharing functional/technical knowledge.
  • Develop and maintain a responsive and cooperative working relationship with internal and external customers.
  • Treat everyone with dignity, trust and respect.
  • Complete additional duties and responsibilities as assigned.


The above is intended to describe the general content of and the requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Requirements and Qualifications

  • Minimum bachelor's degree in Mechanical Engineering, Mechatronics or a related field
  • Additional education regarding CAE (structural analysis) and durability of materials
  • Experience in CAE analysis with ABAQUS with minimum 5 years
  • Experience in fatigue analysis with FEMFAT with minimum 3 years
  • Proficient on the computer including knowledge of Microsoft Office (PowerPoint, Outlook, Word, Excel)
  • Strong customer orientation regarding support capabilities
  • Strong communication skills with customers and within the local and global team
  • Ability to present deep-dive technical contents in an easy-to-understand way


Work Environment
Office environment, 20% travel required. Occasional travel abroad.
Awareness. Unity. Empowerment.
At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.
Nearest Major Market: Troy
Nearest Secondary Market: Detroit

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The Company
171,000 Employees
Hybrid Workplace
Year Founded: 1957

What We Do

We are a mobility company that innovates like a start-up and thinks like a technology company. This helps us anticipate change in one of the most complex industries in the world and respond quickly. We depend on a team of 168,000 dynamic, entrepreneurial-minded employees in an environment where great ideas flourish. Our presence spans 343 manufacturing operations and 88 product development, engineering and sales centers in 29 countries.

We understand that you need a career as unique as you are. Whether you want to advance your existing expertise or try something completely different, we are committed to your growth.

Why Work With Us

At Magna, our engineering team is advancing mobility for everyone and everything. Joining this team means being a part of the design, development, and manufacturing of the world’s most advanced mobility technology. Innovations that move families, shape communities, and improve lives. You can follow your passions and shape your own career path.

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About our Teams

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: Not Specified
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Lowell, MA
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