Federal Program Manager (Government Services)

QUALIFICATIONS:

· Minimum of two years of service delivery experience on a complex Program. NAVWAR experience is desired.

· Program Management and/or PMP certification required. (DAWIA Level III fits this requirement).

· Active Secret Clearance. You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.

· Bachelor’s Degree or relevant IT experience. DoD experience desired.

· Organizational Change Management (OCM) experience.

· Government Services direct customer experience strongly preferred.

· Tool Experience – Smartsheet, MS Project, Jira, and SLATE experience a plus.

· Experience leading a geographically dispersed Team.

Want to learn more about Government Services? Check us out on our platform: https://www.wwt.com/public-sector https://www.wwt.com/government-services

Preferred locations: Remote

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $160,000.00 to $190,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

· Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

· Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

· Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement

· Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! If you have any questions or concerns about this posting, please email [email protected].

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Government Services Team and why join?

Our Government Services team provides cleared resources with a global reach to Federal Civilian, Department of Defense (DoD), and Intelligence Community markets. We excel at delivering innovative, operationally ready, and cost-effective IT solutions that accelerate the interoperability and resiliency of mission-critical systems.

What will you be doing?

World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider that brings an innovative and proven approach to how organizations around the world discover, evaluate, architect, and implement technology. Based in St. Louis, WWT works closely with industry leaders such as Cisco, HPE, Dell EMC, NetApp, VMware, and F5, focusing on three market segments: Fortune 500 companies, service providers, and the public sector. WWT employs more than 10,000 people and operates in more than 2 million square feet of state-of-the-art warehousing, distribution, and integration space strategically located throughout the world.

World Wide Technology Inc. currently has an opportunity available for a Program Manager. This position is responsible for managing a large-scale transformational client initiative under our Prime. The individual will be required to engage and work with technical and global teams across a large distributed and matrixed organization. They should be able to demonstrate strong presentation and public speaking skills.

You will be supporting various areas within end user and network services to enhance and support the Naval Enterprise Network (NEN) environment to test and deliver secure services supporting the Navy mission.  As the Program Manager, you will be responsible for planning, executing, and monitoring

projects that affect the NEN software, hardware, and network baseline. You will establish project milestones and monitor adherence to project scope, requirements, and schedules to ensure customer-directed milestones are achieved. You will work in a fast paced, time critical environment supporting the warfighter and bringing innovative change and value to the entire Navy/Marine Corps Intranet (NMCI).

PRACTICAL EXPERIENCE:

· Stakeholder Management: Able to emphasize the importance of stakeholder engagement and maintain clear, transparent, and consistent communication to ensure alignment and collaboration.

· Strategic Planning and Governance: Define comprehensive strategies and governance plans for program delivery, set clear objectives while creating and managing an integrated schedule (MS Project) that identifies the critical path for accurate monitoring and reporting.

· Financial Management: Support the development and reporting of program financials, including budget, actuals, resource, and financial forecasting. Conducts regular financial performance reviews and responds or optimizes as needed to achieve financial goals.

· Executive Communication: Communicate complex and sensitive topics to executives clearly and concisely, maintaining professionalism and safeguarding business relationships.

· Contract Management: Experience working with Basis of Estimates and Contracts to define WWT’s approach, resource plan and level of effort to deliver scope of work. Ensures clear terms, deliverables, and performance standards.

· Regularly review existing contracts to ensure adherence and address any discrepancies.

· Organizational Change Management (OCM): Integrate formal or informal OCM best practices and considerations into the formal governance strategy and planning to manage and support change effectively across the program and different WWT support arms for large ACAT programs.

RESPONSIBILITIES:

· Ensure the portfolio of work and projects align with the business benefits and success criteria of the scope(s) of work.

· Navigate client's organizational structure to identify impacts, stakeholders, and authorities.

· Define a clear and relevant governance structure based on stakeholder analysis, including defined roles and responsibilities.

· Oversee the execution of multiple service delivery models focused on continuous improvement and adapting to the changing landscape of the service industry.

· Facilitate and drive decision-making processes where and when appropriate.

· Work with leadership and technical leads to staff and resource the portfolio of work appropriately.

· Define a process for monitoring and managing program, technical issues; and adequate reporting and plans are in place to resolve issues and risks as they arise.

· Working closely with the assigned technical leads to build high-performance teams and a successful program.

· Maintain communication with program stakeholders based on the need to know and impact the program.

· Work well with both PMO and engineering resources to remove roadblocks and streamline processes.

· Track customer-specific program metrics, analyze delivery performance and key business performance indicators.

· Prepare and present program status and communication relevant to stakeholders, leadership, and external customers.

· Ensure efficiency with Client Project Management Methodology processes and tool expertise.

· Assemble and manage cross-organizational high-performance teams for high-complexity programs and projects, creating a collaborative environment and executing with a sense of urgency.

· Define effective Change Control methods and procedures and oversee the operational execution of the policies across project teams.

· Practice effective critical thinking skills with the fortitude to drive resolutions to a close.

· Provide guidance on budgeting, forecasting, and financials to meet targets and expectations.

· Provide coaching and mentoring to Project Managers and other team members as needed to achieve optimal productivity and the highest quality of deliverables.

· Ensure the successful onboarding and offboarding of program resources.

· Function as the primary customer contact for program activities and lead program review sessions with the customer and/or leadership to address cost, schedule, and technical performance.

· Work with the sales organization to provide presales support and estimates for program delivery, resource requirements and level of effort, estimated durations, and overall governance expectations.

· Plan and facilitate comprehensive Program Launch Workshops (PLWs) ensuring that all stakeholders are aligned, informed, and motivated to launch a new program or initiative.