The Role
Facilitates leadership development programmes, learnerships, short courses, and skills programmes through engaging virtual and in-person training. Designs learning materials, aligns content with SETA standards, conducts assessments, monitors learner progress, provides feedback, prepares reports, and collaborates with clients and internal teams to improve programme delivery and learning outcomes.
Summary Generated by Built In
Ziyana Group is looking for a dynamic, experienced Facilitator to join our Learning & Development team. If you meet the below requirements, do not hesitate to send your CV for consideration.
Duties and Responsibilities:
Facilitation & Delivery
- Facilitate
leadership development programmes, learnerships, and skills programmes
- Deliver
engaging, interactive, and high-impact training sessions (virtual and
face-to-face)
- Adapt
delivery styles to suit different audiences and learning needs
- Create
a safe, inclusive, and participative learning environment
Training Design & Preparation
- Develop
and customise learning materials, facilitator guides, and learner
workbooks
- Align
content to client requirements, SETA standards, and learning outcomes
- Incorporate
practical case studies, simulations, and real-world application
Assessment & Evaluation
- Conduct
formative and summative assessments
- Monitor
learner progress and provide constructive feedback
- Compile
training reports and evaluation insights for continuous improvement
Stakeholder Engagement
- Work
closely with internal teams, clients, and project managers
- Support
programme implementation and delivery across multiple projects
- Represent
Ziyana professionally in all client engagements
Continuous Improvement
- Stay
updated on learning trends, facilitation techniques, and industry
developments
- Continuously
improve delivery methods and learning impact
Requirements
- Higher
Certificate or Diploma in:
- Education
/ Training & Development
- Organisational
Development
- Human
Resources / Psychology / Business
- OD-ETDP
qualification (advantageous)
- Assessor
and/or Moderator accreditation (highly advantageous)
- Minimum
3 years’ experience as a Facilitator
- Proven
experience facilitating:
- Learnerships
- Short
Courses
- Skills
Programmes
- Strong
communication and presentation skills
- Ability
to engage diverse audiences (entry-level to senior leaders)
Skills Required
- Higher Certificate or Diploma in Education, Training and Development, Organisational Development, Human Resources, Psychology, or Business
- Minimum 3 years of experience as a Facilitator
- Proven experience facilitating learnerships, short courses, and skills programmes
- Strong communication and presentation skills
- Ability to engage diverse audiences from entry-level learners to senior leaders
- OD-ETDP qualification
- Assessor and/or Moderator accreditation
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The Company
What We Do
Ziyana Group is an Africa-based, black-owned professional services provider delivering people-management, HR, training, and technology solutions across Africa. Its offerings include talent sourcing, payroll and HR management, project and change management, leadership coaching, digital skills and learning, and AI-powered HR technology. The company aligns organizational effectiveness, workforce capability, and business strategy to improve client performance and support sustainable growth.
