F&I Manager

At Cavender Auto Family, we're on a mission to be the most trusted automotive group in the nation—known more for the relationships we build than the vehicles we sell. Every team member plays a role in Making Confidence Happen by living The Cavender Way: acting with integrity, taking ownership, serving others with genuine care, and delivering exceptional experiences for our customers and teammates.

The Cavender Way is more than how we do business—it's how we treat each other. We foster a culture built on respect, accountability, teamwork, and continuous growth. We invest in our people, promote from within, and provide opportunities for team members to build rewarding, long-term careers in a supportive environment.

Audi Dominion, a Cavender Auto Family dealership, is currently seeking a talented F&I Manager to join our growing team and help Make Confidence Happen every day. If you're passionate about helping others, committed to excellence, and believe great work starts with trust and ends with lasting relationships, you'll feel right at home here. Join a team that values your contributions, supports your growth, and empowers you to succeed.

Why Work at Audi Dominion:

• Amazing team culture and family environment
• Medical, Dental and Vision Insurance, and pet insurance
• Paid Time off
• Paid Maternity and Paternity leave (Parental Leave)
• Company Paid $10,000 life insurance policy
• Employee discounts on Vehicles, Service and Parts
• Professional growth and development training on a quarterly basis.

Here is what you will be doing:

• Secure the sale of the vehicle and protect the front-end gross. Treat every customer in a friendly, professional manner, regardless of the customers financing or purchasing decision, or credit ability.
• Learn and adhere to the Cavender Auto Family F&I Policies and Procedures.
• Maintain minimum acceptable standards with regards to the sale of F&I products and financing. These standards are defined by both income levels and penetration levels.
• Establish and maintain good working relationships with several lending sources.
• Submit all paperwork to and obtain approval from finance sources on all finance deals.
• Finalize all paperwork necessary in the car deal in a timely manner and submit to the accounting office. Do everything possible to ensure accuracy of information.
• Maintain a Daily Operating Control and review regularly with General Manager.
• Acquire required insurance licenses and keep them current.
• Provide Sales Managers with an average interest rate on a monthly basis to be used in computing customer payments.
• Set up and maintain an adequate program which will ensure a 100-percent turnover ratio to the F&I department.
• Attend and participate in sales meetings. Instruct salespeople in proper endorsement of F&I products and dealership financing.
• Maintain up-to-date manual including current lender rates and incentives, current factory program and incentives, prices on all F&I products, and any other pertinent information.
• Assist in any customer claims on any of the F&I products and follow up to make sure that claim is resolved in a satisfactory manner.
• Set up monthly forecasting in conjunction with the sales department forecasting. Use the forecast to establish monthly objectives. Meet those monthly objectives.
• Maintain insurance files including policies, rates, claim forms, and procedures.
• Collect and safeguard all money and fees required in the transactions.

Here is what you will need:

• High School Diploma/GED is required
• Successfully complete MVR, background check, and pre-employment drug test.
• Valid driver's license
• 2 or more years of experience in a dealership F&I Department, selling of financial services, or auto sales
• Must be able to provide references upon request
• Ability to read and comprehend instructions and information
• Professional personal appearance
• Excellent communication skills and detail oriented
• Ability to sell a minimum quota according to the dealership standards