F&B Supervisor

We are seeking an energetic and motivated Food and Beverage Supervisor that will oversee daily food and beverage operations in both our Food Court and 007 Kitchen and Bar. This individual will ensure high standards of food quality, safety, cleanliness, and guest service. This role supervises frontline team members, supports efficient operations, and helps create a positive dining experience while maintaining compliance with food safety and company standards. If you love creating memorable guest experiences and thrive in a fast-paced environment with a hands-on experience, this role is for you! 

Dezerland Park Orlando is more than Florida’s largest indoor attraction we’re a playground for families, friends, and teammates to come together and create unforgettable memories. With over 800,000 square feet of different attractions like a gel blaster arena, axe-throwing, pinball arcade, and even one of the world’s largest auto museums, there’s something here for everyone.  

But what really makes Dezerland special is our people. We’re fostering a culture that feels like family supportive, fun, and collaborative where every team member plays a part in bringing joy to our guests.  

Essential Duties and Responsibilities 

All responsibilities listed are to support all Food Court locations and 007 Kitchen and Bar.  

• Supervise, train, and coach F&B team members 

• Oversee daily workstations and manager breaks and coverage  

• Support onboarding and ongoing training of staff 

• Ensure a high level of guest satisfaction and service quality  

• Resolve guest concerns and complaints professionally and promptly  

• Ensure compliance with food safety, sanitation, and health regulations 

• Monitor food preparation, handling, storage, and presentation 

• Conduct opening, mid-shift, and closing procedures  

• Ensure proper use and care of kitchen and service equipment  

• Assist with inventory control, ordering, and waste reduction 

• Ensure accurate cash handling, POS usage, and daily reconciliations  

• Complete daily logs, temperature checks, and operation reports 

• Communicate operational updates to team members and management  

• Support temp and team member timekeeping and attendance tracking 

• Ensure food services are prepared for events including but not limited to making sure bars, buffets, or any food needed are stocked and ready.  

• Will assist with events (car shows, banquets, special events) when called upon 

• Enforce city and Dezerland Park Orlando policies 

• Complete additional duties as assigned by management  

Other Duties:  

• This job description is not designed to cover or contain a comprehensive list of all duties or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice based on company needs.  

Qualifications 

• 2-3 years+ experience in food service or hospitality experience preferred.  

• 1-2 years+ experience in a supervisory role in food service preferred. 

• Experience in supporting events, preferred  

• Food safety certification (ServSafe or equivalent) 

• Thorough knowledge of food safety regulations, sanitation standards, and Alcohol & Beverage Control (ABC) laws  

• Applicant must be at least 18 years of age 

• High School Diploma or equivalent 

• Fluency in speaking, reading, and writing English 

• Outgoing, energetic, and enthusiastic 

• Must have experience in POS systems and cash-handling  

• Must possess excellent customer service skills 

• Ability to lift and carry up-to 40 pounds  

• Must be able to move about the facilities frequently  

• Must be available to work a flexible schedule which may include nights, weekends, and holidays. 

Job Type: Full-time 

We pride ourselves on offering a comprehensive, value-driven benefits package that promotes health, enhances work/life balance, and provides stability for our employees and their family members, now and into the future.   

Benefits include:   

• Competitive Salary and Commission Structure 

• Health, Dental, Vision, and Life Insurance   

• Long and Short Term Disability   

• Paid Time-Off and Holidays   

• 401(k) Retirement Plan  

• Yearly Performance Reviews  

• Employee Discounts 

• 25% off at Deseo Grande Apartments  

Location: Dezerland Park Orlando, ability to commute is required.