OVERVIEW
Support Food & Beverage (F&B) team and theater managers with ordering, receiving, ticket help, and communications by providing a high standard of food and beverage operations. Serve as the primary front desk receptionist by welcoming guests, answering and directing inquiries, receiving and distributing mail and packages, maintaining the reception area, and providing administrative and operational support for additional office needs as assigned.
ROLES & RESPONSIBILITIES
- Be knowledgeable of company policies, rules, and procedures
- Facilitate F&B Helpdesk intake, issue routing, and follow up
- Assist with product ordering and receiving in Cinema Solutions or other procurement system
- Provide logistical support and assistance to F&B team and theater management during menu updates
- Help coordinate Coca-Cola and ICEE ordering at the theater level and with the vendors
- Order various items as needed to support the effective F&B operations at the theaters
- Order various items as needed for the Support Office
- Assist with ordering supplies for Movie Themed Drink program
- Support the Operations team, theater managers, and F&B team by maintaining adequate supply of product, consistent execution, and timely communication
- Assist with Support Office front desk receptionist duties
- Prepare and submit required reports, invoices, and other deliverables in a timely manner
- Participate in Individual professional development and training
EDUCATION & EXPERIENCE REQUIREMENTS
- Minimum of three (3) years of experience in theater operations or similar role with proven success
SKILLS, ABILITIES, & KNOWLEDGE
- Proven knowledge and proficiency in Microsoft Office Programs
- Excellent oral, written, presentation, and interpersonal communication skills
- Experience managing multiple projects and priorities simultaneously
- Receptive to training and personal development
- Strong work ethic, organizational skills, attention to detail, integrity, and dependability
- Available to work evenings, weekends and holidays
Skills Required
- Minimum of three (3) years of experience in theater operations or similar role
- Proven knowledge and proficiency in Microsoft Office Programs
- Excellent oral, written, presentation, and interpersonal communication skills
- Experience managing multiple projects and priorities simultaneously
- Receptive to training and personal development
- Strong work ethic, organizational skills, attention to detail, integrity, and dependability
- Available to work evenings, weekends and holidays
What We Do
Founded in 1911, Santikos Entertainment is a San Antonio-based movie theater and entertainment chain operating as a social enterprise. The company provides immersive cinematic experiences alongside amenities like bowling, arcades, and gourmet dining. Profits are dedicated to the benefit of the local community through the John L. Santikos Charitable Foundation, supporting various nonprofits across San Antonio and surrounding areas.
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