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Boeing Global Services is seeking an experienced, mission-focused F/A-18 Kuwait Quality Assurance Manager to lead Quality Assurance Representatives in support of customer requirements at JRB New Orleans, LA supporting F/A-18 maintenance. This is a hands-on leadership role partnering with Operations, Program Management, and the customer to ensure aircraft safety, regulatory compliance, and mission readiness. Position is located in JRB New Orleans, LA.
This role is ideal for a seasoned quality professional who thrives in a military support environment, enjoys mentoring teams, supports DCMA 8210-1D and AS9100 audits, drives problem solving with recognized methods, and uses metrics to continuously improve performance. 100% on-site at JRB New Orleans, LA.
Primary Responsibilities:
- Lead, develop, and inspire a team of Quality Assurance Representatives to deliver first-time quality (FTQ) in processes and products while ensuring safety and regulatory compliance.
- Plan and execute DCMA 8210-1D and AS9100/ISO9001 audits and assessments; drive effective Nonconformity and Corrective Action processes.
- Serve as the primary point of escalation for quality issues; de-escalate concerns and coordinate corrective actions with customers and internal stakeholders.
- Apply formal problem-solving methods (RCCA, root cause analysis, human factors considerations) to resolve nonconformances.
- Collect, analyze, and report performance metrics to measure project and team success; translate data into actionable improvement plans.
- Build and maintain strategic partnerships with Operational functions, Program Management, DCMA, PMA, and customer representatives to align quality objectives with mission needs.
- Support Safety Management System (SMS) initiatives and emphasize aviation safety practices, FOD, and tool control.
- Assist senior management with operational planning, process improvements, and Quality Assurance strategy for Field Operations.
- Model Boeing Values and Behaviors in all interactions and decisions.
To be considered for this position you will be required to complete an assessment as part of the selection process. Failure to complete the assessment will remove you from consideration."
Basic Qualifications (Required Skill/Experience):
- Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course "Exploring Leadership."
- 1+ years' of experience managing / supervising in Quality, Engineering or Manufacturing supporting AS9100 Quality Management System (QMS) or industry / regulatory compliance
- 5+ years' with F/A-18 aircraft experience
- 5+ years' of experience with Defense Contract Management Agency (DCMA) Instruction 8210.1
- 5+ years of experience do you have in using project management methodologies, including developing project plans, performance management, and managing issues and risks
Preferred Qualifications (Desired Skills/Experience):
- 3+ years of experience interfacing with the Defense Contract Management Agency (DCMA)
- Demonstrated expertise in Quality Assurance/Quality Control and Risk Management
- Strong communicator with excellent interpersonal and team leadership skills
- Proficient in formal Root Cause and Corrective Action (RCCA) techniques and application of human factors principles
- Familiarity with Safety Management Systems (SMS), FOD prevention, and tool control programs
Conflict of Interest:
Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $112,200- $151,800
Applications for this position will be accepted until Jul. 08, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Relocation
This position offers relocation based on candidate eligibility.
Security Clearance
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Skills Required
- At least one year of leadership experience (team leader, temp manager, cross-functional project/program management, or formal manager) OR completion of Boeing 'Exploring Leadership' course.
- 1+ years managing/supervising in Quality, Engineering or Manufacturing supporting AS9100 Quality Management System or industry/regulatory compliance.
- 5+ years of F/A-18 aircraft experience.
- 5+ years of experience with Defense Contract Management Agency (DCMA) Instruction 8210.1.
- 5+ years using project management methodologies, including developing project plans, performance management, and managing issues and risks.
- Ability to obtain a U.S. Security Clearance; interim and/or final U.S. Secret Clearance post-start is required (U.S. Citizenship requirement).
- Must be a U.S. Person as defined by 22 C.F.R. §120.62 (U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee) to meet export control compliance.
- 100% on-site work at JRB New Orleans, LA (first shift).
- 3+ years interfacing with the Defense Contract Management Agency (DCMA).
- Demonstrated expertise in Quality Assurance/Quality Control and Risk Management.
- Strong communication, interpersonal, and team leadership skills.
- Proficiency in formal Root Cause and Corrective Action (RCCA) techniques and human factors application.
- Familiarity with Safety Management Systems (SMS), FOD prevention, and tool control programs.
What We Do
A leading global aerospace company and top U.S. exporter, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. Our U.S. and global workforce and supplier base drive innovation, economic opportunity, sustainability and community impact. Boeing is committed to fostering a culture based on our core values of safety, quality and integrity.
Why Work With Us
Aerospace protects and connects people, enables economic growth and trade, provides humanitarian relief and allows for human exploration of space. Boeing collaborates globally to support responsible growth for our industry, and we invest in innovation that improves the efficiency and sustainability of air travel and our operations.
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