J.P. Morgan's Commercial & Investment Bank (CIB) is a global leader across banking, research, markets, payments, and securities services. The Communications team within the Commercial & Investment Bank is responsible for media relations, internal communications, and social media; the team partners closely with Marketing, Compliance, Human Resources, and Legal teams to ensure cohesive external messaging.
As a External Communications Vice President within Commercial & Investment Bank Communications, you will work with senior executives across the trading lifecycle J.P. Morgan Global Research, Markets, and Securities Services, and you will support the team globally, with a focus on the Americas. You will support the team globally, with a focus on the Americas. In addition, you will serve as a trusted communications advisor to senior business leaders, helping shape external narratives, enhance executive visibility, protect the firm's reputation, and translate complex financial and market topics into compelling communications strategies. You will also take ownership of proactive work, strategizing announcements and product launches, and building media profiles for rising subject matter experts. This will be balanced with reactive work responding to crises and ensuring accuracy in media coverage.
Job responsibilities
- Serve as strategic communications counsel to senior executives across Global Research, Markets, and Securities Services, advising on reputation management, executive positioning, and media engagement opportunities.
- Develop and execute proactive media relations campaigns that support key business priorities, research themes, product launches, market insights, and thought leadership initiatives.
- Manage reactive media inquiries, providing thoughtful counsel and guidance during market events, sensitive situations, and crisis scenarios.
- Build and maintain relationships with top-tier financial, business, and trade media to drive impactful coverage and strengthen the firm's external profile.
- Partner closely with Legal, Compliance, Risk, and business stakeholders to ensure all external communications adhere to firm policies and regulatory requirements.
- Identify opportunities to elevate subject matter experts and senior executives through interviews, speaking engagements, conferences, awards programs, and other external platforms.
- Monitor and analyze media coverage, industry trends, and competitive activity to identify risks and opportunities and provide actionable insights to stakeholders.
- Measure and report on communication outcomes and media impact, leveraging data and analytics to inform future strategies.
- Collaborate with regional and global communications colleagues to ensure consistent messaging and coordinated execution across markets and lines of business.
- Support the development and execution of executive visibility programs, including reporter roundtables, editorial board meetings, broadcast appearances, and profile-building initiatives.
Required qualifications, capabilities, and skills:
- 7+ years of experience in external communications.
- Strong understanding of financial markets and the financial services industry.
- Expertise in Word, Excel, PowerPoint, and AI/LLM tools.
- Expertise in TVEyes, Meltwater, Business Wire, and Bloomberg Terminal.
- Excellent attention to detail and analytical thinking.
- Excellent organizational skills, with the ability to multitask and prioritize high-volume, high-priority initiatives in a deadline-driven environment.
- Ability to assess risk and exercise sound judgment.
- Ability to partner effectively with direct management, team members, and clients, and to work well with employees at all levels.
- Commitment to maintaining the firm's high standards related to risk, compliance, and the Code of Conduct.
Preferred qualifications, capabilities, and skills:
- Bachelor's degree in Communications, Public Relations, Journalism, or a related field.
- Experience supporting capital markets, macroeconomic, research, payments, securities services, or investment banking businesses.
- Experience working within a large, highly matrixed organization.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 7+ years of experience in external communications.
- Strong understanding of financial markets and the financial services industry.
- Expertise in Word, Excel, and PowerPoint.
- Experience with AI/LLM tools.
- Expertise in TVEyes, Meltwater, Business Wire, and Bloomberg Terminal.
- Excellent attention to detail and analytical thinking.
- Excellent organizational skills and ability to multitask and prioritize high-volume initiatives in a deadline-driven environment.
- Ability to assess risk and exercise sound judgment.
- Ability to partner effectively with management, team members, and clients at all levels.
- Commitment to maintaining the firm's standards related to risk, compliance, and the Code of Conduct.
- Bachelor's degree in Communications, Public Relations, Journalism, or related field.
- Experience supporting capital markets, macroeconomic, research, payments, securities services, or investment banking businesses.
- Experience working within a large, highly matrixed organization.
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
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