External Communications & Corporate Marketing Manager

Posted Yesterday
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Folsom, NJ, USA
In-Office
114K-182K Annually
Expert/Leader
Utilities
The Role
Leads external communications, corporate marketing, brand stewardship, media relations, crisis communications, reputation management, digital and social media, executive visibility, and stakeholder communications. Manages communications and marketing professionals, agencies, consultants, and vendors while overseeing campaigns, corporate messaging, website governance, and brand initiatives.
Summary Generated by Built In

About Us

South Jersey Industries (SJI) is an energy holding company that delivers clean energy services to 700,000+ customers and businesses throughout 14 counties in New Jersey. As part of our core values, SJI is dedicated to being a community partner and developing innovative clean energy solutions to meet the needs of the future. To do this, we depend on our workforce of over 1,100+ talented, diverse employees who help us deliver safe, reliable, affordable clean energy for a better today and tomorrow.

At SJI, we believe that our employees are our most valuable asset. Whether you’re a seasoned operations technician or an early-career legal professional, our culture, inclusive workforce, and  leadership development and training programs will provide you with the tools you need to either kickstart your career or bring it to new heights.

Position Summary

The Manager, External Communications & Corporate Marketing is responsible for leading the execution of external communications, corporate marketing, brand stewardship, media relations, crisis communications, and reputation management initiatives that support company objectives.
The role serves as the day-to-day leader for external communications and corporate marketing activities while managing a high-performing team and helping protect and strengthen the company’s reputation and brand.

Essential Functions:


External Communications
  • Lead the execution of external communications plans that support business priorities and company objectives.
  • Provide direction and oversight for news releases, media statements, external announcements, and executive communications materials.
  • Manage media relations activities and serve as a primary communications contact for media inquiries.
  • Monitor external issues, emerging trends, and stakeholder sentiment to identify opportunities and risks.
  • Oversee reputation management efforts and ensure consistent, effective external messaging.

Crisis & Issues Communications
  •   Lead crisis communications planning, preparedness, and response efforts.
  • Oversee the development and maintenance of crisis communications plans, response materials, and stakeholder communications.
  • Coordinate communications activities during operational, regulatory, labor, weather, and other business-related events.
  • Work with internal stakeholders to manage issues and protect the company’s reputation.

Corporate Marketing & Brand
  • Lead the execution of corporate marketing and brand initiatives that support company objectives and strengthen brand awareness.
  • Serve as a steward of the company’s brand, ensuring consistent application across communications, marketing, and customer-facing materials.
  • Oversee marketing campaigns, sponsorships, advertising, promotional activities, and community visibility efforts.
  • Identify opportunities to enhance brand awareness and support business priorities through corporate marketing initiatives.

Digital & Social Media
  • Oversee corporate social media content and planning.
  • Oversee website content governance and coordination.
  • Monitor external sentiment and engagement trends.

Executive Visibility
  • Support executive visibility and thought leadership opportunities.
  • Oversee the development of communications materials for speeches, presentations, community engagement activities, and external events.

Team Leadership
  • Lead and develop a team of communications and marketing professionals.
  • Provide coaching, direction, performance management, and professional development support.
  • Foster a collaborative, accountable, and high-performing team culture.
  • Manage agency, consultant, and vendor relationships.
  • Establish priorities, allocate resources, and ensure successful execution of communications and marketing initiatives.

Required Skills:

  • Experience managing media relations, corporate reputation, and stakeholder communications.
  • Experience leading crisis communications and issues management efforts.
  • Experience overseeing corporate marketing, brand management, and reputation-building initiatives.
  • Experience managing agencies, consultants, and external vendors.
  • Strong leadership, project management, and relationship management skills.
  • Excellent written and verbal communication abilities.
  • Proven ability to lead teams through organizational change, growth, and evolving business priorities.

Qualifications

Required Background:


  • Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, or a related field with a minimum of 9 years of relevant experience, or;
  • Master’s degree with 6 years of relevant experience.
  • 8–10 years of progressive experience in external communications, public relations, corporate communications, marketing, or brand management.
  • Minimum of 2–4 years of people leadership experience, including coaching, performance management, talent development, and responsibility for leading high-performing teams.
  • Equivalent work experience may be considered in lieu of degree.

Explore the Possibilities

    South Jersey Industries employs a diverse range of talent – from construction contractors to environmental specialists. Regardless of the position, mentoring and networking, hands-on experience, gaining industry knowledge and the opportunity to make a meaningful impact on our business and in our communities are all exciting ways that we welcome our employees at SJI. And as a company committed to creating an engaging culture built on inclusion and diversity, you’re sure to find an opportunity that makes you feel included, empowered, and ready to “bring your whole self to work” every day.

    Benefits Package Overview

    SJI offers a competitive and comprehensive benefits package to eligible employees.

    The SJI “Total Rewards” Benefits Package include:

    • Flexible vacation, Paid Time Off, and Sick Leave package
    • Comprehensive Health, Dental, and Vision Insurance
    • Short-term and Long-term Disability Insurance
    • 401(k), with generous company match
    • Employee Resource Groups to encourage employee engagement, nurture professional development, and foster an inclusive environment.

    Equal Opportunity/Affirmative Action Employer

    At this time, SJI is only considering applicants authorized to work in the United States currently and in the future without the need for visa sponsorship.

    Compensation Range:

    $114,000 - 182,400

    We are committed to pay transparency and ensuring equitability compensation for all employees. The pay range for this position reflects the base salary only and does not include benefits, bonuses, or other forms of compensation that might be part of the total compensation package. The specific salary offered will be based on a candidate’s qualifications, education, and experience.

    Skills Required

    • Bachelor's degree in Communications, Public Relations, Marketing, Journalism, or a related field, plus at least 9 years of relevant experience
    • Alternatively, a master's degree with at least 6 years of relevant experience
    • 8-10 years of progressive experience in external communications, public relations, corporate communications, marketing, or brand management
    • 2-4 years of people leadership experience, including coaching, performance management, and talent development
    • Experience managing media relations, corporate reputation, and stakeholder communications
    • Experience leading crisis communications and issues management
    • Experience overseeing corporate marketing, brand management, and reputation-building initiatives
    • Experience managing agencies, consultants, and external vendors
    • Strong leadership, project management, and relationship management skills
    • Excellent written and verbal communication abilities
    • Ability to lead teams through organizational change, growth, and evolving business priorities
    • Authorized to work in the United States currently and in the future without visa sponsorship
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    The Company
    HQ: Folsom, NJ
    776 Employees

    What We Do

    SJI, an energy infrastructure holding company based in Folsom, NJ, delivers energy services to customers through two primary subsidiaries: SJI Utilities (SJIU) and SJI Energy Enterprises (SJIEE). SJIU houses the company’s regulated natural gas utility operations, delivering safe, reliable and affordable natural gas to more than 700,000 residential, commercial and industrial customers across New Jersey via its South Jersey Gas and Elizabethtown Gas subsidiaries. SJIEE houses the company’s non-utility operations primarily focused on clean energy development and decarbonization via renewable energy production and energy management activities.

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