Vantage Logistics is not currently hiring for this role, but we are continuing to grow and adding new positions every week. Please apply via this listing to express interest in the role. When an opportunity arises, we will contact applicants who have expressed interest here.
At Vantage, an Account Manager is an employee who continuously manages customer accounts, maintains customer relationships, provides excellent customer service, and can always add value. Account Managers hold thorough knowledge of third-party logistic companies, represent the company’s brand, and are always customer focused.
What You’ll Do:
- Run reports through the internal TMS (Mcleod)
- Customer account oversight and management
- Understand the prospect to customer lifecycle
- Self-starter in lead generation through creative avenues- Including external websites, social media platforms, and lead generating systems
- Understand how to pursue prospects
- Understand how to provide value to customers and prospects to gain a larger platform for sales
- Conduct sales calls with new prospects to develop relationships and continuously update the CRM to build your own book of business
- Verify necessary information regarding customers, including sales, customer freight, and required carrier information
- Maintain customer relationships and expand customer base to eventually own accounts
- Negotiate with customers and prospects rates for lanes opportunities
- Communicate with sales and management team any account updates
- Thorough understanding of the logistics market to provide competitive pricing to customers
- Communicate and provide solutions to customers for issues that arise with their freight
- Make outbound calls and take inbound calls
- Know when management needs to be involved
- Abide by the company policies and procedures
Qualities of an Account Manager:
- Self-Motivated
- Financially Driven
- Proactive
- Communicative
- Personable
- Flexible
- Organized and Detail Oriented
- Problem-Resolution Expert
- Disciplined
- Team Player
- Ability to Multitask
Vantage’s Ideal Candidate:
Vantage’s ideal candidate is someone who understands the value of a third-party logistics company with operational and sales experience. Someone who is looking for a fast-paced environment and to pursue the next step in a company that provides a career path. Someone who is a self-starter, has the ability to multi-task, and is financially motivated.
Requirements and Skills:
- High School Diploma or equivalent education
- Preferred 1-2 years minimum of Account Management experience in the supply chain industry
- Experience in a fast-paced environment
- CRM, TMS and Microsoft Office experience
- Exceptional written and verbal communication
- Negotiation skills and tactics
Top Skills
What We Do
Building Relationships, Surpassing Expectations.
At Vantage Logistics, our mission is to build long-lasting relationships with customers and carriers through unwavering dedication and reliable logistics solutions. We are committed to constant improvement in our service, our company, and ourselves to consistently fulfill our promises and surpass expectations
Who we are:
At Vantage Logistics, we are more than a freight brokerage; we are your trusted logistics partner. Founded with a singular mission in 2014, we are dedicated to delivering comprehensive transportation solutions that surpass expectations. Our core values of integrity, respect, passion, commitment, constant improvement, and sound judgment guide every decision we make, ensuring unwavering dedication and excellence in service.
Our commitment to customer service is unmatched. We understand the challenges businesses face in today’s dynamic market, which is why we prioritize building strong relationships with our clients and carriers alike. Our Account Managers are available 24/7 as your single point of contact, guaranteeing prompt and reliable assistance whenever you need it. With us, you can “send it and forget it,” focusing on your core business operations while we handle your logistics needs seamlessly.
Over the years, we have built a solid track record of success with leading companies across multiple sectors. Our ability to provide exceptional service and commitment to accountability se
What we do:
Vantage Logistics partners with clients to provide quality service at an acceptable price in round-the-clock service, 365 days a year. Through the years, Vantage Logistics has kept our clients updated on market trends and volatility with above and beyond communication. This communication, in turn, allows our clients to be successful in their line of business. The continual exchange of communication has been and is crucial to growing together, as it allows for profitability to all.
