We are currently recruiting for an Export Coordinator, the key purpose of this role is to arrange transport in accordance with both customer and JM requirements. The role requires the production of all shipping documentation, including Export Invoices, Dangerous Goods documents, Certificates of Origin, and Letters of Credit.
This is a hybrid role with the expectations of being on site once a week.
At Johnson Matthey, your work will matter. As a Export Coordinator, you’ll join a world leader in platinum group metals with over 200 years of history and innovation. You’ll help tackle the world’s biggest challenges - cutting emissions, powering modern society and enhancing lives - as we continue to apply, refine and recycle metals that matter, for a healthier and more resilient future.
Your responsibilities:
- To arrange for the safe and secure transport of all shipments (UK and International) with appropriate approved freight forwarders or carriers
- To arrange for the safe and secure collection of refining materials from our customers for delivery to the appropriate site
- Ensuring shipments are processed in a timely manner to meet customer required delivery dates.
- Deal with all carrier or freight forwarder issues relating to shipments.
- Prepare all documents through internal systems to accompany the shipment (i.e. Commercial Invoice, Delivery Notes, Packing Lists, Letters of Credit, Certificates of Origin and Dangerous Goods Notes etc. required by the customer or Customs and compliance bodies as appropriate)
- Liaise with carriers / forwarders on issues of reported delays, losses or damage to any Johnson Matthey shipments and advise internal customers.
- Provide advice and guidance to sales and customer service teams on the cost and risk implications of alternative shipping methods (Road, Sea, Air) INCO terms.
- Check and approve freight invoices for their own shipments.
- Ensure all documents for export and imports are compliant in terms of customs legislation and export control procedures.
- Maintain good relationships with sales and customer service teams and notify them of any potential delays to shipment.
- Take part in any regular reviews or carriers or freight forwarders.
- Provide an exceptional customer service to internal and external customers.
Requirements for the role:
- Good IT skills with microsoft office, Outlook and Teams (Essential)
- Good at forming relationships with other functional teams (Essential)
- Good working knowledge of export operations including documentation requirements (Essential)
- Understanding of Known Consignor, Regulated Agent (Essential)
- Previous experience working in customer focused role (Essential)
Even if you only match some of the skills, we’d love to hear from you to discuss further!
What we offer:
We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees’ financial and physical wellbeing, such as:
- Retirement savings
- Share plans
- Saving accounts
- House saving funds
- Life and disability insurance
- Commuter allowances and loans
- Medical plans / health assessments
- Fitness discounts
- undefined
Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career!
At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.
For any queries or accessibility requirements, please contact [email protected]. We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.
Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised.
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To submit your application, please click the "Apply" button online.
All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information.
For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice. By applying for this role and creating an account you are agreeing to the notice.
Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
Skills Required
- Good IT skills with Microsoft Office, Outlook, and Teams
- Ability to form relationships with other functional teams
- Good working knowledge of export operations and documentation requirements
- Understanding of Known Consignor and Regulated Agent requirements
- Previous experience working in a customer-focused role
What We Do
We are Johnson Matthey, a global leader in sustainable technologies. Our customers include many of the world’s leading energy, chemicals and automotive companies. They depend on us to use our cutting-edge science to enable them to decarbonise, reduce harmful emissions and improve their sustainability. With climate change, energy supply and resource scarcity high on the agenda, this work is more critical now than ever before.
