Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Position Details:
Industry Manufacturing
Work Location Milan IL 61264
Job Title Export Auditor
Duration 3 Years (Strong possibility of extension)
Job Description:
• Duties: Responds to dealer requests to expedite critical machine down orders through various contacts to assure customers of the timeliest delivery of parts.
• Provides dealer assistance pertaining to incorrect part numbers, substitutions, electronic parts catalog interpretations and machine usage to assure customers get correct parts.
• Coordinates the resolution of parts problems between parts distribution centers, factories, vendors and dealers regarding parts identification, mixed stock, defective stock or unshipped orders.
• Processes Machine down Back Order reports, working with factories, depots, buyers and/or suppliers in an effort to proactively assign promise ship dates and provide customers with the earliest possible availability.
• Logs phone calls into a Case Management System via Dealer Technical Assistance Center (DTAC) for Parts. Trains and assists dealer personnel with electronic ordering and information systems to maintain a high level of support to customers.
• Investigates system error messages on dealer orders and contacts dealers as necessary to cancel or prepare orders for re-entry into the system.
• Provides Flash Plus after hours service to include weekends and holidays in order to provide customers with 24 hour parts service 7 days per week.
QualificationsJob Requirements:
• This person will verify contents, counts, quality, and packing method of outbound export shipping parcels (essentially auditing parts).
• No forklift.
• Work environment will be most in the warehouse at a work center with some data entry.
• Must be able to quickly and easily “change gears” if needed.
• A strong candidate will possess the following: strong attention to detail, ability to multitask, ability to adhere to a strict schedule and processes, 2+ years of experience in a warehouse environment in a similar role, 2+ years of clerical/data entry experience, proficient with MS Office Suite.
• This person will need to be able to work relatively independently throughout the day.
• This person will work closely with other individuals in the same role.
• Schedule will be 6am-2:30pm with occasional overtime during the peak seasons.
• This may include Saturdays.
Additional InformationTo know more on this position please contact:
Monaliza Santiago
314-815-5414
Skills Required
- 2+ years of experience in a warehouse environment
- 2+ years of clerical/data entry experience
- Proficient with MS Office Suite
Collabera Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Collabera and has not been reviewed or approved by Collabera.
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Fair & Transparent Compensation — Pay is considered acceptable to strong on select technical contracts and in certain geographies, with some assignments described as substantially above typical consultant rates. Outcomes appear closely aligned to client budgets and market conditions, delivering solid value in higher‑demand niches.
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Career-Linked Recognition & Rewards — Compensation tends to track niche skills and client demand, leading to more favorable pay for specialized technical roles and markets. This structure helps some cohorts perceive their pay as market‑competitive.
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Wellbeing & Lifestyle Benefits — Offerings include access to mental‑health therapy sessions and gym membership or reimbursement. These additions complement core coverage in some roles.
Collabera Insights
What We Do
In our relentless pursuit of greatness, we are dedicated to developing individuals, creating exceptional teams, and cultivating a unique culture of unity and care. As providers of digital talent solutions, we aim to positively impact businesses and communities globally. We would be honored to be your trusted and uncommon partner on this journey.
