Expo Manager

At MJH Life Sciences our success is measured by your success! If you set your standards high and want to contribute to a winning team, we’ll provide you with every opportunity to help grow our company and your career. Our associates come from all backgrounds, sharing one key quality: determination to succeed. We value being Service Focused, having a Passion for Winning, Innovation, Respect, Integrity, and Teamwork. Nothing means more to us than hiring people with these attributes. If you believe you’re right for the job, this is the place to prove it!

Expo Manager, Live Events

PURPOSE:

Facilitate the planning and successful execution of assigned in-person or hybrid exhibit halls and sponsorship deliverables. ("Successful" is defined as: within budget and on time, to the satisfaction of sponsors, stakeholders, and participants while enhancing and supporting the company image.)

PRIMARY QUALITIES:

Strong background in all facets of event and conference planning including venue and site selection in large conference hotels or convention centers; meeting specifications and selections including audio visual, food and beverage, room sets, registration, temporary staffing, security, EMT, internet, and power; ability to provide direction on conference branding; sponsorship tactic execution, and overall logistical planning team lead.  Knowledgeable with CME/CE procedures and working closely with major medical associations. Detail-oriented, dependable, computer literate, and ability to meet deadlines.

JOB DESCRIPTION & RESPONSIBILITIES                                                          

• Successfully execute the exhibit and sponsorship of assigned programs ranging in size from tabletop exhibits to large scale tradeshows
• Total oversight for all facets of assigned events/conferences
• Contribute to venue and site selection in hotels or convention centers
• Contribute to the budget creation/reconciliation of program budgets, monthly forecasts, and directly responsible for implementation of each
• Responsible for general service contractor negotiation, contract execution, and managing on-site operations
• Design and develop all exhibit hall floor plans, registration areas, and feature areas, and produce in compliance with safety/facility requirements
• Handle all tradeshow logistics and oversee decorator to ensure proper setup
• Coordinate all freight shipments, onsite distribution, and labor requirements
• Create exhibitor service kit and all other necessary exhibitor guidance
• Develop and maintain communications with exhibitors to ensure that needs are met and that problems are solved
• Build the CVENT exhibitor portal where exhibitors can register booth staff, provide company profile, and arrange lead capture
• Work with sales teams to develop sales strategies and sales packages for Exhibitors and sponsors
• Maintain contracted client interaction to accelerate conference participation
• Facilitate onsite exhibitor re-book operations, including Expocad usage
• Oversee all tracking for booth and sponsorship sales, includes using Salesforce and Workfront
• Research proposed show/conference sites; gather information regarding rates, accessibility, meeting rooms, exhibit needs, transportation, catering, and miscellaneous services
• Supervise the production and positioning of all expo and sponsorship signage
• Manage onsite activities with facilities such as exhibit hall audiovisual needs, review and comply with facility contracts, security, and medical personnel
• Participate in and/or lead program-specific teams though overall event management process.
• Ensure a detailed schedule of all essential activities and deadlines are maintained following assignment meeting.
• Work with and supervise contracted vendors in conjunction with Program Managers, Associate Program Managers and Program Coordinator to optimize the execution of their services.
• Liaise with internal team and business development staff for smooth transition of contacts/agreements/expectations with supporters.
• Onsite management of all phases of assigned live meetings and events.
• Additional projects and activities as assigned.
• Development of meeting-related processes as requested.

IN-HOUSE/MISCELLANEOUS DUTIES

• Attend departmental/company meetings
• Attend site visits as needed
• Participate in on-going training and development

Requirements

REQUIRED QUALIFICATIONS:

• Ability to manage a variety of in-person and hybrid event programs including one to multiple day conferences
• Experienced in all aspects of meeting planning including contracting, venue/logistics/housing management, transportation, audio visual, food and beverage, shipping and on-site execution management
• Extensive interfacing with HCPs
• Hyper-focused on the “attendee experience” and related outcomes
• Experience with budget development and reconciliation process
• Organized, creative, and efficient
• Strong customer service orientation and ability to act diplomatically
• Excellent oral and written communication skills
• Proven ability to work under deadline pressure, both independently and as part of a team
• Strict attention to detail
• Excellent problem-solving skills with proactive approach to things
• Ability to develop and implement processes
• Ability to travel/work during the week and on weekends (up to 25%)
• Proficient with Microsoft Word, PowerPoint, Excel and Outlook
• Proficient with ExpoCad and Cvent
• Minimum education: Bachelor’s Degree
• Able to manage programs within the parameters associated health care compliance requirements

Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

#LI-Hybrid

MJH Life Sciences provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. All employees of MJH Life Sciences are employed “At Will.” This means that either the employee or the Company is free to end the employment relationship at any time, for any reason, with or without cause and with or without notice.