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Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!
Thanks for your interest in working on our team!
The Expert Services Engineer Customer New Product Introduction (CNPI) will be responsible for the introduction of product releases of Access & Aggregation products like SDX-OLT, SDX-Aggregation, Mosaic Cloud Platform (MCP), Activator, M1, G.Fast and further new products in the Broadband Access (BBA) area.
The focus is on introducing new features to customers and to the Services teams. You will work hand in hand with colleagues in CNPI but as well with Product (Line) Management, designers, R&D, and SVT to develop the product knowledge and to generate training material. You will educate Services teams worldwide and provide early customer demos.
Responsibilities
Introduction of new features for BBA products
Technical gateway from Services to other departments for all “What is new”
Deliver new products from Adtran Engineering to internal and external customers
Enable the Services teams globally on new products/technologies
Coordinate and support early customer demos and trials on new product releases, and provide customer feedback to R&D/PLM/SDA
Drive customer usability and maintainability over the entire product lifecycle, agree features with Product (Line) Management and Engineering
Contribute to the Release Project Team during the entire lifecycle
Identify equipment, tooling and skill requirements for new releases
Verify fix readiness for customer reported defects with PSS/R&D
Prepare lifecycle milestone review meetings and align with the CNPI director
Establish yourself as the key contact for all product and service specific questions from internal customers
Upload software releases to the Customer Portal
Requirements
10y+ experience in telecoms technology
Excellent knowledge and working experience in Adtran Access & Aggregation
Technical degree in Electronics or Telecommunication is desired
Excellent project management, communication, and presentation skills
Having a good network with other departments and willingness to enlarge it day by day is a great advantage
Ability to approach topics analytically
Ability to explore high priority topics and drive them forward
Fluent in English
Ability and willingness to travel worldwide for business activities like enabling classes and early customer demo support
Compensation and Benefits for the site in Poland
Stable employment conditions based on an employment contract (turnover rate below 4%)
1 additional vacation day for all, and 1 extra after 10 years being with us
Flexible working hours and hybrid work (presence in the office in Gdynia 3 days a week)
English lessons during working hours
Internal training program to support your training needs
Paid employee referral program
Multisport Card
3% employer contribution to PPK
Private Health Care at Medicover (extended package for employees and possibility to enroll family members)
Strong collaborative and friendly work culture
Access to various sports activities and events
Modern office (well-equipped gym and playroom) close to the SKM/PKM stations
Skills Required
- 10+ years of experience in telecoms technology
- Excellent knowledge and working experience in Adtran Access & Aggregation
- Technical degree in Electronics or Telecommunication
- Excellent project management, communication, and presentation skills
- Ability and willingness to travel worldwide for business activities
ADTRAN Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ADTRAN and has not been reviewed or approved by ADTRAN.
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Healthcare Strength — Feedback suggests health insurance is solid, with medical, dental, and vision coverage viewed favorably. Company-paid short-term disability and access to on-site medical services at some locations reinforce the perception of strong healthcare support.
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Leave & Time Off Breadth — Feedback suggests the 2024 shift to flexible/unlimited PTO has been well received and is complemented by paid holidays and sick leave. Volunteer time off adds to the overall time-away options.
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Wellbeing & Lifestyle Benefits — Feedback suggests on-site clinics, fitness centers, cafeterias, and tuition assistance add meaningful day-to-day value. An Employee Assistance Program and optional add-ons further expand lifestyle support.
ADTRAN Insights
What We Do
ADTRAN, Inc. (NASDAQ: ADTN) is defining the future network with innovative next-generation solutions that enable telecommunication service providers to deliver voice, data and video services to homes and businesses. Our vision is to enable a fully connected world where the power to communicate is available to everyone, everywhere. ADTRAN was founded in 1985 in Huntsville, AL. The corporate headquarters remains in Huntsville with additional R&D centers in Germany and India and sales offices located throughout the world. Innovation has been at the heart of the company since its inception and is recognized through our large portfolio of patents that is more than 700 strong. Our employees, more than 2,000 strong, come to work each day searching for ways to bring the world together through improved communication. We seek the best and brightest minds that bring integrity, a spirit of entrepreneurism, creative problem solving, and a passion for their work.
