Expert Relations Associate

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London, England
In-Office
Information Technology
The Role
Company Description

Third Bridge provides expert research services to the biggest private equity funds, consulting firms, credit, and public equity funds across all regions. Our insights from people help them make fast, high-quality investment decisions. Founded in 2007, we’ve grown to over 1,300 employees across 11 offices worldwide, delivering around-the-clock support to more than 1,000 leading investment funds and consulting firms.

Our commitment to fostering growth, driving collaboration, and rewarding bold action makes Third Bridge the ideal launching pad for commercially driven graduates to thrive in the business world.

Job Description

What will you do?

As the Expert Relations Associate reporting into the Expert Relations Lead, you will take the lead on owning relationships with our highest value experts, identifying pain points and delivering innovative solutions to drive change. You will also be responsible for leading our Proactive Recruitment pilot; identifying and recruiting new high value experts irrespective of client demand. Both of these are opportunities to innovate the way Third Bridge delivers value to both our expert and client base.

In this role, you will be pivotal in contributing to the core aims of the Expert Relations team, which are to create and drive initiatives that will allow us to grow engagement and value with our highest value experts; and to identify strategies to proactively recruit new experts that will form the future of our highest value experts.  

Responsibilities

  • Build deep relationships quickly with our highest value experts, acting as their key point person at Third Bridge.

  • Conduct in-depth feedback/intelligence gathering sessions to identify opportunities to stand out in a crowded market.

  • Suggest and drive innovative and creative solutions for problems faced by our experts.

  • Evolve our best practices for onboarding experts.

  • Gain industry based knowledge relevant to our highest value experts (also known as HPS, i.e. High Potential Specialists). Proactively research opportunities for expert engagement, and identify trends that could enhance these engagements.

  • Act as an agent for the high value experts and maximize output for them by aiding team members write about the expert's experience/background. 

  • Capture any referrals received from the high value experts.

  • Keep the profiles updated for the high value experts. 

  • Identify and recruit specialists for use across Third Bridge, while working with the Expert Relations Lead to develop and utilize proactive initiatives 

  • Provide input to wider initiatives and projects being developed by the Expert Unit

Qualifications

What will you bring?

We are seeking applicants who have:

  • Experience in client/relationship management or financial services research preferred

  • Previous experience working with clients is preferable

  • Strong communication and listening skills, able to quickly build relationships with industry executives

  • Curiosity, proactivity, and creative problem solving

  • Entrepreneurial mindset, keen to be part of a growing part of the business

  • An eye for innovation, thinking on a global scale across all Third Bridge business units

  • Adaptability to change 

Additional Information

  • Vacation: 25 days (which increases to 28 days after 2 years of service) plus UK Bank Holidays
  • Learning: personal development allowance of £750 per year
  • Health and wellbeing: private medical insurance and healthcare cash plan, a variety of health and wellbeing events to focus on mental health, Ride to Work scheme (savings on bikes and accessories)
  • Future and family: pension contributions of 4% (increases with tenure) and life insurance of 4x of your base salary
  • Flexibility: work from anywhere for one month per year, 2 annual volunteer days, 2 personal days when life throws you a curveball and 'Summer Fridays'
  • Rewards: get points through our colleague-to-colleague recognition programme to spend on hotels, gift cards, donations to charity and more
  • Social: weekly optional social gatherings, daily breakfast and snacks, social events
  • ESG: CSR, Environment and Diversity & Inclusion (including Women at Third Bridge, Pride and Blkbridge)
  • Frontline Innovation: your chance to share your ideas for improvement through Hackathons and other events

The successful candidate must, by the start of the employment, have permission to work in the country they are applying.

We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal-opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.

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The Company
New York City, New York
1,718 Employees
Year Founded: 2007

What We Do

Third Bridge is a market-leading global investment research firm. We provide unique, human-led insights to some of the world’s largest hedge funds, mutual funds, private equity funds and management consultancies to help them make better investment decisions. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,200+ employees across eight offices

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