Expert Level Support (L3) PBI

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Philippines
Remote
Expert/Leader
Information Technology • Software • Business Intelligence
The Role
Provide L3 expert support for complex incidents in Power BI and Azure environments, analyze issues, develop solutions, and mentor teammates.
Summary Generated by Built In
Growth through diversity, equity, and inclusion. As an ethical business, we do what is right — including ensuring equal opportunities and fostering a safe, respectful workplace for each of us. We believe diversity fuels both personal and business growth. We're committed to building an inclusive community where all our people thrive regardless of their backgrounds, identities, or other personal characteristics.

What You'll Be Doing:
Provide expert service support as L3 specialist for the service
Identify, analyze, and develop solutions for complex incidents or problems raised by stakeholders and clients as needed
Analyze issues and develop tools and/or solutions that will help enable business continuity and mitigate business impact
Proactive and timely update assigned tasks, provide response and solution within agreed team's timelines.
Problem corrective action plan proposals
Deploy bug-fixes in managed applications
Gather requirements, analyze, design and implement complex visualization solutions
Participate in internal knowledge sharing, collaboration activities, and service improvement initiatives
Tasks may include monitoring, incident/problem resolution, documentations, automation, assessment and implementation/deployment of change requests
Share technical feedback and mentor teammates
 
What We're Looking For:
Extensive experience in Power BI (DAX, Power BI Service, Power Query)
Proficiency in Power Automate, Azure Analysis Services (AAS), Azure DevOps (ADO), Visual Studio, SQL Server Management Studio (SSMS)
Strong understanding of concepts: ETL, Data Visualization, Data Modeling, Data lineage/integrity/validation/quality/clean up
Experience working with Azure environments
Experience with building, testing, and deploying process
Open to ASIA shift
Willing to work during weekends or holidays as needed.
Strong problem-solving, analytical, and critical thinking skills.
Strong communication skillset – ability to translate technical details to business/non-technical stakeholders
Proven ability to mentor and support team members through technical leadership
Missing one or two of these qualifications? We still want to hear from you! If you bring a positive mindset, we'll provide an environment where you feel valued and empowered to learn and grow.

Offer
Stable employment. On the market since 2008, 1500+ talents currently on board in 7 global sites.
“Office as an option” model. You can choose to work remotely or in the office. 
Comprehensive online onboarding program with a “Buddy” from day 1.   
Cooperation with top-tier engineers and experts.
Unlimited access to the Udemy learning platform from day 1
Certificate training programs. Lingarians earn 500+ technology certificates yearly. 
Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.
Internal Gallup Certified Strengths Coach to support your growth.
Grow as we grow as a company. 76% of our managers are internal promotions. A diverse, inclusive, and values-driven community.   
Autonomy to choose the way you work. We trust your ideas. 
Create our community together. Refer your friends to receive bonuses.
Activities to support your well-being and health.
Plenty of opportunities to donate to charities and support the environment.
Great Place to Work Certified Employer in India, Philippines, and Poland

Top Skills

Azure Analysis Services
Azure Devops
Dax
Power Automate
Power BI
Power Bi Service
Power Query
Sql Server Management Studio
Visual Studio
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The Company
HQ: Warsaw
1,340 Employees
Year Founded: 2008

What We Do

You’ve got the data — now what’s next?

Many businesses are overwhelmed by data and struggle to turn it into real business impact. At Lingaro, we empower global brands and companies to achieve more with data.

From strategy development to scalable solutions, we guide you every step of the way. We transform raw data into actionable insights with deep tech expertise, sharp business sense, and a user-centric mindset.

Rooted in Europe and operating worldwide, we deliver with agility, a fresh perspective, and a proven track record. Join 75+ leading CPG companies across 30+ countries that have already transformed their business with Lingaro.

Be data ready. Be business ready. Be future ready.

Contact us at https://lingarogroup.com/contact_us to get started.

Want to know more? Check our recognitions & awards below.

🏆 Positioned as a Leader in ISG Provider Lens™ 2025 – Generative AI Services in Strategy & Consulting and Development & Deployment

🏆 Identified as a Leader in ISG Provider Lens™ 2025 – Specialty Analytics Services in Supply Chain and Retail & CPG

🏆 Strong Performer in the Gartner® Peer Insights™ 2022 and 2024 "Voice of the Customer" reports

🏆 Major Contender in the Everest Group® 2024 Analytics and AI Services Specialists PEAK Matrix® Assessment

🏆 Listee in the Gartner® 2024 Guide to Service Providers for GenAI Initiatives

🏆 Great Place to Work® in Poland, the Philippines, and India in 2024

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