Description
Job Summary: The Server is primarily responsible for delivering hospitality and extraordinary service to guests dining in the restaurant. This position is also responsible for cleanliness and safety of the dining and employee areas of the property.
Compensation & Benefits:
- $17.25 per hour plus tips
- Paid Sick Leave
- Flexible schedule
- Discounts on meals
- Career advancement opportunities
Duties & Responsibilities:
- Anticipate guests’ needs and exceed guest service expectations.
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
- Be knowledgeable and enthusiastic about the menu, with the ability to answer questions and make suggestions.
- Take orders, serve dining guests, and process payment.
- Keep designated service stations clean and organized.
- Respond urgently and appropriately to guests’ needs.
- Exhibit a professional appearance and mannerisms.
- Ensure guests are enjoying their experience and take action to correct any problems.
- Concludes the guest experience by acknowledging choice of establishment and inviting patrons to return.
- Complete assigned sidework at the beginning, during, and at end of shift.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
About The Brigantine Family of Restaurants: The Brigantine, Inc. has over 20 restaurants in 6 concepts throughout San Diego County: The Brigantine Seafood and Oyster Bar, Miguel’s Cocina, Ketch Brewing, Ketch Grill and Taps, Topsail, and Portside Coffee & Gelato. We pride ourselves on a culture built on our team approach & guest-centered focus, encourage open communication, and thrive on the level of partnership this affords in each of our successful restaurants. Together we work towards our Mission Statement: Every Guest Leaves Happy! It is our goal to create an environment where our guests feel at home and our team members thrive.
Requirements
Qualifications/Requirements:
- Minimum 6-months serving experience in a full-service restaurant (liquor, beer, & wine).
- A desire to help where needed and work as part of a team.
- Ability to work positively and maintain composure in a fast-paced environment.
- Strong organizational skills with the ability to monitor the entire bar area and service wells.
- Excellent communication skills.
- Exceptional attention to detail.
- Exhibit a professional appearance and mannerisms.
- Flexibility to work a variety of shifts.
- Must be able to stand, walk, reach, bend, stoop, and wipe for extended periods of time.
- Must be able to carry trays and supplies (up to 30 lbs.).
- Must be of legal age to serve alcohol.
- Food Handler Certification.
- Responsible Alcohol Service Certification.
Skills Required
- Minimum 6-months serving experience in a full-service restaurant (liquor, beer, & wine).
- Ability to anticipate guests' needs and exceed service expectations.
- Knowledgeable and enthusiastic about the menu; able to answer questions and make suggestions.
- Ability to take orders, serve guests, and process payment.
- Ability to maintain cleanliness and organization of service stations and employee areas.
- Ability to respond urgently and appropriately to guests' needs and resolve problems.
- Strong organizational and communication skills; exceptional attention to detail.
- Flexibility to work a variety of shifts and maintain composure in a fast-paced environment.
- Must be able to stand, walk, reach, bend, stoop, and wipe for extended periods; lift/carry up to 30 lbs.
- Must be of legal age to serve alcohol.
- Food Handler Certification.
- Responsible Alcohol Service Certification.
What We Do
The Brigantine, Inc. is a family-owned restaurant group established in 1969, known for its San Diego-style seafood and surf and turf offerings.
