About the Opportunity
We are currently seeking an experienced Senior Office 365 and Microsoft 365 Professional to join our team. You will be joining a team of highly dedicated professionals that thrive for new challenges daily, as well as a company that demonstrates the greatest care for its employees and has a track record for sound business decisions.
About Us
Crossroads Technologies, Inc. is a leading provider of Consulting, IT Management, Outsourcing, Integration, and Hosting services to a vast cross-section of Industries throughout the United States. Crossroads has been a staple in technology services since 1996. We are a customer-centric organization with focus on building and maintaining relationships with customers and delivering the highest level of customer service to our clients.
- Be part of professional team in a laid back, relaxed, business atmosphere.
- Bring together unique skill sets that drive innovation and promote customer satisfaction.
- We are a place to call home, where you can utilize your unique skill sets in an environment where forward thinking ideas are encouraged and put into motion to positively impact relationships.
- You can settle in with an organization that has a proven track record for sound business decisions and solid business foundations since 1996.
- You can contribute to an environment that promotes personal and professional growth as well as rewards hard work and continued success
- Deploy Office/Microsoft 365 Environments
- Deploy Azure AD Environments
- Deploy advanced Microsoft 365 Services including Enterprise and Mobility
- Architect Office/Microsoft 365 Service Environments
- Maintenance of On-Premise and Azure Active Directory environments including Group Policies
- Deployment of Infrastructure improvements on Client environments
- Assist in maintaining and deploying other Client applications and environments
- Leading initiatives for researching and deploying new applications
- Leading IT Projects for Clients
- Coordinating various IT Staff and Operations
- Provide guidance and leadership as a Senior staff member of the team
- Assist in managing Support Services and related deliverables
- Working with End-Users and Vendors to support applications and environments
- Working with Client Stakeholders on strategy and vision
- Meeting regularly with Clients and attend Client meetings and engaging Executive Management
- Supporting Client initiatives remotely and on-premise
- Routine network maintenance in various Microsoft environments
- Three years or more of IT support experience is preferred
- One year or more of advanced Office 365 experience is preferred
- Solid experience in support management roles is preferred
- Experience with Microsoft Azure Active Directory is preferred
- Having a worked in a highly motivated, fast-paced, critical support role
- An excellent reputation for support to end-users and leading teams
- Excellent decision making and critical-thinking skills
- Excellent organizational and communication skills are required
- Ability to meet deadlines with Projects and Assignments
- Ability to learn and support new technologies and train others
- Some regional travel maybe required – all expenses paid
- Participate in an on-call rotation schedule
- Must be an energetic and highly motivated self-starter
- Must be self-motivated and have a positive attitude
- Must be detail oriented
- Must have the ability to multi-task
- Must have excellent oral and written communication skills
- Must have the ability to communicate effectively with others
An organization’s business model means everything; to Crossroads it means sound decisions, satisfied customers, and long-term revenue. Our business model is designed to anchor a sound foundation of job security, customer loyalty, and sound practices in areas of core competency. For our team members, it means a solid foundation for personal and professional growth and job security.
- Above average performance review wage Increases
- Teams of seriously awesome people
- Seriously awesome work atmosphere
- Industry competitive salary based on education, capability, and experience.
- Comprehensive Health Insurance
- Prescription Coverage
- Dental Coverage
- Vision Coverage
- Short-Term Disability
- 401K Retirement Plan
- Paid Time Off
- Paid Training and Certification Testing
Forward - your resume, references, and salary requirements to careers AT crossroadstech.net.
Skills Required
- Three years or more of IT support experience
- One year or more of advanced Office 365 experience
- Solid experience in support management roles
- Experience with Microsoft Azure Active Directory
- Worked in a highly motivated, fast-paced, critical support role
- Excellent reputation for support to end-users and leading teams
- Excellent decision making and critical-thinking skills
- Excellent organizational and communication skills
- Ability to meet deadlines with Projects and Assignments
- Ability to learn and support new technologies and train others
- Some regional travel may be required (all expenses paid)
- Participate in an on-call rotation schedule
- Energetic and highly motivated self-starter
- Self-motivated with a positive attitude
- Detail oriented
- Ability to multi-task
- Excellent oral and written communication skills
- Ability to communicate effectively with others
What We Do
Crossroads Technologies, Inc. is an enterprise leader specializing in strategic technology solutions and a trusted partner in technology and professional services. The company focuses on linking people, processes, and technology to help businesses simplify complexity and drive growth. They provide deep expertise in IT management, hosting, infrastructure, consulting, cloud solutions, and cybersecurity services.
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