Experienced Corporate Travel Consultant

Posted 4 Days Ago
Be an Early Applicant
Duluth, GA, USA
In-Office
Senior level
Travel
The Role
Manage complex domestic and international corporate travel arrangements, advise clients, resolve itinerary changes and disruptions, and deliver high-touch service. The role involves working across multiple client accounts, using GDS and travel platforms, mentoring newer consultants, supporting specialized travel functions, and improving processes. This is a fully remote role with a fixed schedule, potential weekend shifts, and occasional travel to headquarters for training and team meetings.
Summary Generated by Built In
Turn Complex Travel Into Exceptional Client Experiences

You're the person others turn to when an itinerary gets complicated.

You know corporate travel isn't just about booking flights—it's about solving problems, anticipating client needs, and making the impossible look easy. If you enjoy managing complex domestic and international travel while delivering white-glove service, we'd love to meet you.

At Travel Incorporated, you'll work alongside experienced professionals who are passionate about travel, client service, and continuous improvement. As a Senior Travel Consultant, you'll serve as a trusted advisor to our clients while mentoring teammates and helping elevate the entire team.

This is a fully remote (non-mobile) position with a fixed schedule. Flexible scheduling is not available.

What You'll Do

Every day brings something different. You'll:

  • Manage complex domestic and international corporate travel arrangements with accuracy and efficiency.

  • Serve as a trusted advisor by recommending travel solutions that align with client needs, company policies, and business objectives.

  • Handle itinerary changes, travel disruptions, and urgent requests with professionalism and confidence.

  • Build lasting relationships by delivering exceptional service on every interaction.

  • Share your knowledge by mentoring newer consultants and supporting team development.

  • Partner with colleagues to improve processes and contribute to operational excellence.

  • Identify opportunities to enhance the client experience while supporting retention and long-term client success.

  • Depending on business needs, provide support for specialized functions such as after-hours fulfillment, Hotel eDirect, Vendor Hold Forms, group travel, and government travel.

  • Perform other duties as assigned.

What You BringExperience
  • 3–5 years of corporate travel consulting experience
    or

  • Demonstrated success as a Travel Incorporated Travel Consultant meeting Senior Consultant performance expectations.

You should also have:

  • Experience managing complex domestic and international itineraries

  • Strong understanding of corporate travel policies and best practices

  • Confidence working across multiple client accounts and priorities

Technical Skills

We're looking for someone who is comfortable using:

  • One or more Global Distribution Systems (GDS)

  • Travel management platforms

  • Contact center technology

  • Microsoft Office and other standard business applications

What Makes You Successful

You thrive because you:

  • Put clients first

  • Stay calm under pressure

  • Solve problems quickly and creatively

  • Communicate clearly and confidently

  • Build strong relationships

  • Pay close attention to detail

  • Take ownership of your work

  • Enjoy mentoring and supporting others

ScheduleTraining

Monday–Friday
8:00 a.m.–5:00 p.m. Eastern

After Training

You'll be assigned to a permanent 1st, 2nd, or 3rd shift based on business needs. Your assigned schedule will remain fixed and may include weekend hours.

Remote Work Requirements

To be successful in this role, you'll need:

  • A dedicated, distraction-free home workspace

  • Reliable high-speed internet (satellite and mobile broadband providers such as Verizon or T-Mobile Home Internet are not supported)

  • The ability to travel to our Duluth, Georgia headquarters for portions of training and occasional team meetings (typically 2–3 times per year for up to three days)

Travel Incorporated provides all required computer equipment.

Why Travel Incorporated?

When you join Travel Incorporated, you're joining an award-winning company with more than four decades of experience helping organizations travel smarter.

We believe exceptional client service starts with exceptional associates. That's why we invest in our people through collaboration, ongoing development, innovative technology, and opportunities to grow your career.

Here, your expertise is valued, your ideas matter, and your contributions make an impact every day.

Ready for Your Next Career Move?

If you're an experienced corporate travel professional looking for an opportunity to solve complex travel challenges, build meaningful client relationships, and grow with an industry leader, we'd love to hear from you.

Apply today and discover why so many travel professionals choose to build their careers at Travel Incorporated.

Learn more about our company and culture at TravelInc.com.

 

This is a remote position which will be located at the associate’s permanent residence. Candidates must reside in a state where Travel Incorporated is currently hiring and we reserve the right to decline applications based on location.


Travel Incorporated is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation gender identity, national origin, disability or veteran status. Individuals with disabilities who require accommodation or assistance to complete any portion of the inquiry, application or selection process may contact Human Resources at [email protected].
 

Connecting innovative technology with superior service to advance business travel

Skills Required

  • 3-5 years of corporate travel consulting experience, or demonstrated success as a Travel Incorporated Travel Consultant meeting Senior Consultant performance expectations
  • Experience managing complex domestic and international itineraries
  • Strong understanding of corporate travel policies and best practices
  • Ability to work confidently across multiple client accounts and priorities
  • Experience using one or more Global Distribution Systems (GDS)
  • Experience using travel management platforms
  • Experience using contact center technology
  • Proficiency with Microsoft Office and standard business applications
  • Dedicated, distraction-free home workspace
  • Reliable high-speed internet
  • Ability to travel to the Duluth, Georgia headquarters for portions of training and occasional team meetings
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The Company
HQ: Duluth, GA
10,000 Employees
Year Founded: 1979

What We Do

Travel Incorporated is a business travel management company serving organizations through a combination of in-house travel consultants, online booking support, proprietary technology, AI, real-time analytics, duty-of-care tools, and proactive client-success management. It also develops personalized travel solutions, handles itinerary planning and modifications, and provides vacation services, with a focus on traveler-first service, operational efficiency, savings, and improved corporate travel experiences.

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