Events Manager

About Sentral

Sentral is a network of communities redefining the way people live. Sentral’s mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Charlotte, Chicago, Denver, Houston, Las Vegas, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Phoenix, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. 

Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes. 

Learn more about us at www.Sentral.com.

Position Overview and Responsibilities

At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Events Manager is essential to supporting our hospitality products at the property level. This role provides five-star guest service by communicating with guests prior to arrival, greeting them upon arrival and assisting them throughout their stay.  

This is an in-person position located on-site of the property.  This role may require weekend and evening availability based on the schedule of events. 

Position Summary

The Event Manager is responsible for curating and executing elevated group events, bespoke activations, and resident-centric programming that embody the Sentral lifestyle: intentional luxury, meaningful connection, and modern hospitality. This role seamlessly blends convention services, special events, and resident experiences to create moments that foster community, drive engagement, and enhance brand loyalty within a mixed-use, boutique environment.

Serving as a key liaison between hotel operations, residential teams, partners, and guests, this position ensures every experience feels personalized, and  thoughtful. 

What You'll Do

Group, Convention & Hosted Experiences

• Act as the primary contact for group and hosted event clients from contract turnover through execution
• Translate client goals into immersive, design-forward experiences aligned with Sentral  brand standards
• Coordinate logistics including space planning, catering, AV, technology, staffing, and guest flow
• Prepare and manage detailed event documentation, timelines, and BEOs
• Lead pre-event alignment meetings and post-event debriefs to drive continuous improvement
• Deliver discreet, high-touch service with a proactive, solutions-oriented mindset

Signature Events & Brand Activations

• Conceptualize and execute curated events, collaborations, and activations that reflect the Sentral lifestyle
• Partner with local creators, wellness professionals, chefs, artists, and brands to create authentic experiences
• Oversee vendor sourcing, contracting, and on-site management with a focus on quality and storytelling
• Ensure compliance with permits, safety standards, and operational requirements
• Measure success through engagement, feedback, and brand impact

Resident & Community Programming

• Develop a thoughtful, year-round resident events calendar centered on connection, culture, wellness, and creativity
• Create experiences that foster belonging and enhance the long-term resident journey
• Collaborate with Residential Operations and Leasing to support retention, referrals, and community engagement
• Leverage digital platforms, curated invitations, and on-property moments to promote experiences
• Gather resident insights and adapt programming to evolving preferences

Financial & Operational Oversight

• Develop and manage event budgets with an emphasis on value, experience quality, and efficiency
• Negotiate vendor agreements aligned with brand expectations and fiscal responsibility
• Ensure accurate billing, reconciliation, and reporting
• Maintain organized records, timelines, and event documentation

Leadership & Brand Stewardship

• Lead event teams and partners with professionalism, warmth, and confidence
• Uphold Sentral service standards and experiential philosophy across all touchpoints
• Act as a visible brand ambassador during events, embodying the Sentral culture and aesthetic

Qualifications

• Bachelor’s degree in Hospitality, Event Management, Marketing, or related field preferred
• 4–6 years of experience in luxury boutique hospitality, lifestyle hotels, or mixed-use environments
• Strong background in group events, special events, and experiential programming
• Exceptional attention to detail, communication, and creative problem-solving skills
• Financial acumen with experience managing budgets and vendor contracts
• Comfortable working flexible hours, including evenings and weekends
• Experience in hospitality (hotels and resorts, private luxury clubs, travel management, etc.) 
• Strong customer service track record that demonstrates an ability to make people feel cared for and supported even under stressful circumstances 
• Exceptional interpersonal and self-awareness skills, including active listening skills 
• Proficient with communication technology and quick learner of new software 
• Excellent written and verbal communication skills
• Demonstrated enthusiasm for creating inclusive and respectful workplaces 
• Unquestioned integrity with the ability to manage confidential information and sensitive situations with the highest level of discretion and judgment 
• Ability to work a flexible schedule, including evenings and weekends 
• Experiential & Lifestyle Event Curation
• Luxury Service Delivery
• Community Building & Engagement
• Brand Alignment & Storytelling
• Vendor & Partnership Management
• Cross-Functional Collaboration
• Budget & Performance Management

Community Team Perks + Benefits

•  Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars.
           *Premiums apply for spouse, dependent, or family coverage plans
•  Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals.
•  Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more!
•  Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community. 
•  Deep Savings: All team members at Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more!

The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role: 

• Stand behind a desk for the majority of an 8-hour shift
• Move body in repetitive motions for extended periods of time
• Work in a space that includes indoor and outdoor spaces, with and without covering
• Move throughout the property as needed
• Transport boxes and equipment weighing up to 20 pounds
• Communicate with other persons in the building
• Observe details in surrounding areas and on a screen

If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section.

Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents.  

As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.