Join JPMorganChase's Chief Data and Analytics Office, where your design expertise will directly influence how millions of users interact with our most critical data and analytics products. This is a rare opportunity to lead experience design at scale — shaping strategy, championing accessibility, and driving innovation at one of the world's most influential financial institutions.
As a Vice President Experience Design at JPMorganChase within the Chief Data and Analytics Office, you will play a pivotal role in shaping the user experience across our products and services. You will leverage your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. Collaborating with cross-functional teams, you will guide and mentor junior designers while fostering a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure our offerings are not only visually compelling but also accessible and user-friendly — enhancing the overall experience for every user.
Job responsibilities
- Develop and execute design and research strategies for complex projects, ensuring alignment with business objectives and user needs across multiple product areas
- Lead end-to-end design initiatives within a specific domain, including diagramming service flows, designing wireframes, and prototyping interactions for key touchpoints
- Drive the adoption of inclusive design practices and accessibility guidelines, mentoring junior designers and fostering a culture of diversity and inclusion
- Collaborate with cross-functional teams to integrate user experience design into product development processes, ensuring seamless and customer-centric solutions
- Analyze market trends, gather feedback from user research, and apply data insights to inform design decisions and optimize user experiences across platforms and channels
- Produce development-ready Figma deliverables — including design library components, responsive behaviors, and variables/tokens — and maintain clean files to enable seamless handoff and fast builds
- Own design system contributions and set quality standards by defining and extending component specifications, variants, tokens, and interaction patterns
- Partner with design systems and engineering teams to ensure consistent implementation across platforms
- Collaborate closely with engineering teams to validate feasibility, align on specifications, and advocate for your design decisions
- Evaluate and apply AI-assisted design workflows to improve speed, consistency, and handoff quality
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in user experience design or similar roles
- Demonstrated ability to create visual representations of user journeys, including storyboarding, wireframes, and prototypes
- Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
- Proven ability to develop experiences that meet or exceed the initial product proposal, including the development of transformational innovation strategies and creation of "north star" representations to drive customer-centric decision-making
- Advanced technical literacy, including a strong understanding of client-side technologies, APIs, microservices, and the components of the technology stack and their impact on user experience
- Expert-level Figma proficiency, including design system governance and preparing clean, structured designs for development and AI-assisted builds
- Proven experience shipping production user experience and user interface design in close partnership with engineers, including writing and maintaining design specifications and supporting implementation through release
- Practical experience using AI tools in design to accelerate exploration, synthesize research insights, improve handoff artifacts, and generate design-to-code outputs — while maintaining quality, accessibility, and compliance standards
- Comfortable with rapid prototyping and presenting design concepts clearly to stakeholders at all levels
Preferred qualifications, capabilities, and skills
- Design leadership or managerial experience, with a track record of developing and growing design talent
- Fluency with developer workflows, including agile ceremonies and backlog refinement
- Track record of driving AI-enabled process improvements across the design lifecycle
- Strong information architecture and content design instincts
- Comfort operating with minimal direction, translating loosely defined requirements into clear, actionable design solutions
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years of experience in user experience design or similar roles
- Ability to create visual representations of user journeys including storyboarding, wireframes, and prototypes
- Demonstrated experience in inclusive design and accessibility guidelines
- Proven ability to develop transformational innovation strategies and north-star representations
- Advanced technical literacy including client-side technologies, APIs, and microservices
- Expert-level Figma proficiency, design system governance, and preparing clean designs for development
- Proven experience shipping production UX/UI in close partnership with engineers and maintaining design specifications
- Practical experience using AI tools in design to accelerate exploration and generate design-to-code outputs
- Comfortable with rapid prototyping and presenting design concepts to stakeholders at all levels
- Design leadership or managerial experience with a track record of developing design talent
- Fluency with developer workflows, including agile ceremonies and backlog refinement
- Track record of driving AI-enabled process improvements across the design lifecycle
- Strong information architecture and content design instincts
- Ability to operate with minimal direction and translate loosely defined requirements into actionable solutions
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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