Experience Design Senior Associate

Posted An Hour Ago
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Brooklyn, NY, USA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Design advisor-facing digital experiences for private banking, simplifying complex investment workflows into compliant, accessible UX/UI. Produce prototypes, UI specs, and design assets, work within design systems, collaborate with product, engineering, and stakeholders, conduct usability testing, and apply AI tools to accelerate prototyping and improve advisor efficiency and compliance.
Summary Generated by Built In

Product Designer – Private Bank Digital, Advisor Experience, Senior Associate 

Description

Are you ready to shape the future of private banking for advisors at the world’s premier global financial institution? We’re seeking a talented Product Designer (Senior Associate) to drive the evolution of advisor-facing digital experiences within the Private Bank, with a core focus on alternative investment products.

As a hands-on designer, you'll simplify complex investment workflows into seamless, intuitive experiences that empower advisors to evaluate, recommend, and execute with confidence. You'll partner with product managers, engineers, content strategists, and fellow designers to deliver end-to-end UX/UI solutions that balance regulatory rigor with design clarity, creating measurable impact on advisor efficiency, compliance accuracy, and client outcomes.

If you’re passionate about turning complexity into clarity and ready to make a meaningful impact on how advisors navigate sophisticated investment products, we invite you to join our global design team.
Job Responsibilities

  • Execute UX/UI design for advisor-facing investment experiences, translating complex investment concepts and workflows into intuitive, compliant, user-centered solutions 
  • Deliver high-quality design assets, interactive prototypes, and UI specifications that accelerate build and ensure design consistency, accuracy, and accessibility across advisor desktop and tablet contexts 
  • Design within established design systems and know when to recommend a new pattern or component if needed 
  • Collaborate with multiple product managers, engineering and cross-functional partners to implement design solutions that align with business goals and deliver cohesive, high-impact experiences
  • Present and clearly articulate design decisions and tradeoffs to stakeholders, using data and research to advocate for advisor and client needs while meeting operational and compliance requirements 
  • Advocate for user-centered design, accessibility, and inclusive practices, ensuring every product delivers exceptional value
  • Apply the latest AI, emerging technologies to accelerate prototyping to keep our experiences at the cutting edge of digital finance

 

Required Qualifications, Capabilities, and Skills

  • Portfolio link required in resume (please include passwords if protected)
  • Bachelor’s degree in design or equivalent practical experience
  • 4+ years of experience in product or experience design, with a proven track record of executing and delivering user-friendly solutions and scaling digital products
  • Experience designing in regulated, data-rich environments; ability to translate complexity into clarity without sacrificing rigor
  • Experience designing secure, authenticated digital products, ideally investment products or advisor investing workflows in private banking, asset management, brokerage, or an investing platform 
  • Strong collaboration and communication skills, including experience working with global teams across time zones
  • Demonstrated effectiveness in stakeholder management and cross-functional collaboration, with experience partnering with product managers and teams
  • Proficiency in Figma and hands-on usability testing
  • Ability to leverage AI-enabled tools to enhance design craft, accelerate rapid prototyping and partner effectively with product and technology teams
  • Willingness to work in the office 5 days per week
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.

Skills Required

  • Portfolio link included in resume (include passwords if protected)
  • Bachelor's degree in design or equivalent practical experience
  • 4+ years of experience in product or experience design
  • Experience designing in regulated, data-rich environments
  • Experience designing secure, authenticated digital products, ideally investment or advisor workflows
  • Strong collaboration and communication skills, experience working with global teams across time zones
  • Demonstrated stakeholder management and cross-functional collaboration experience with product and engineering teams
  • Proficiency in Figma and hands-on usability testing
  • Ability to leverage AI-enabled tools to accelerate prototyping and design craft
  • Willingness to work in the office 5 days per week

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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