Expense & Procurement Transformation Lead

The Expense & Procurement Transformation Lead will be responsible for identifying opportunities in the SharkNinja procurement processes, systems, and performance to accelerate transformation in the space while managing key travel & expense systems. You will be responsible for driving improvements to processes and systems related to direct procurement, supplier management, contract management, and travel expense across our footprint and global procurement function. This will require you to collaborate with and influence colleagues across our global network, drawing on both your own domain knowledge, as well as the cross-functional team you will work with, to design, test, deploy, and drive adoption of new policies, processes, metrics, and systems. You will need to work closely with other individuals on the procurement team to bring new procurement strategies to life and show the impact improvements have on the business while maintaining business continuity in travel & expense platforms.

Remote work arrangement may be possible for a qualified candidate. 

ACCOUNTABILITIES

• Responsible for administration of the Travel and Expense Management System (Concur) and company corporate card programs.
• Interact with internal system users to resolve expense report questions and discrepancies.
• Provide formal and informal training sessions on how to use the current travel and expense programs.
• Work in close collaboration with global key stakeholders to execute the category strategy for travel agencies, hotels, and airlines based on changing market conditions.
• Manage strong relationships with travel agencies, car rentals, hotels, event agencies, and airlines.
• Drive continuous improvement of travel programs by researching the travel industry and derive key insights.
• Negotiate contracts with travel service providers and evaluate prices and services in line with in-depth benchmarking and industry dynamics.
• Lead the planning, execution, and monitoring of the key procurement metrics and identify improvements that can be deployed to achieve extraordinary results.
• Coordinate cross-functional teams between multiple functions such as Procurement, Finance, Operations, etc., along with global regional teams to ensure successful implementation of procurement improvements.
• Collaborate with key stakeholders, including senior leadership, functional teams, and external partners, to gather requirements, communicate progress, and address concerns throughout the transformation process.
• Create meaningful improvements to cost and process and be able to tell the story of the positive impact to the business, presenting to senior executives and peers regularly on travel and procurement spend.
• Identify potential risks and dependencies associated with projects, develop mitigation strategies, and proactively address issues to minimize disruptions to operations.
• Implement change management processes and practices to facilitate the adoption of new processes, systems, and ways of working across the organization, ensuring smooth transition and minimal resistance.
• Establish and track key performance indicators (KPIs) to measure the effectiveness and impact of the function, regularly reporting progress to stakeholders and adjusting plans as needed.
• Drive continuous improvement efforts by identifying opportunities for optimization, soliciting feedback from stakeholders, and implementing enhancements to enhance supply chain efficiency and effectiveness.
• Identify opportunities to automate or streamline processes.
• Maintain a prioritized list of changes to be introduced, working with both business leaders and peers to achieve alignment and buy-in.
• Support functional systems in procurement as needed by the business.

EXPERIENCE/QUALIFICATIONS

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Minimum of 5 years’ of experience in procurement, contracts, supply chain, or related fields required.
• Minimum of 3 years’ experience with travel & expense management.
• Proven track record of developing and implementing successful global strategies across multiple regions.
• Experience with procurement and expense systems such as Coupa and Concur.
• Strong understanding of international trade regulations, customs processes, and compliance requirements for various modes of transportation.
• Exceptional negotiation, analytical, and problem-solving skills across procurement and logistics.
• Ability to lead and influence cross-functional teams and work in a fast-paced, dynamic environment.
• Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
• Experience across supply chain functions (procurement, warehousing, transportation, planning) and within various industries, including CPG/FMCG.
• Experience with Lean, Six Sigma, or other continuous improvement methodologies.

OTHER REQUIREMENTS

• Occasional travel may be required
• Flexible work schedule to accommodate virtual meetings with other regions/time zones

YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET

• Lead us to be “RARELY SATISFIED” 
• Make things better each day; “PROGRESS OVER PERFECTION”
• Use your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE”
• Deliver something great; “WINNING IS A TEAM SPORT”
• Be clear and honest, “COMMUNICATING FOR IMPACT” 

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]