The Role
Maintain and follow up on open sales and purchase orders, updating pricing, shipment dates, arrival information, and tracking details. Communicate with customers, suppliers, buyers, accounting, and internal departments to resolve shipment issues, prioritize material deliveries, and ensure timely invoicing. Review open-order reports, support supplier relationships, and use ERP and Microsoft Office systems to maintain accurate order information and provide customer service.
Summary Generated by Built In
Summary:
We are looking for a detail-oriented Expeditor to follow up on and maintain open sales and purchase orders for Hughes-Primeau Controls LLC. In this position, you will be expected to communicate with customers and suppliers to obtain all relevant information and update our system accordingly. Your role will be critical in supporting the management and sales teams to provide exceptional service to our external customers.
- Maintain sales and purchase order information, including but not limited to:
Pricing updates
Shipment and arrival dates
Tracking information
Assist buyers in resolving concerns with shipment, shortages, and customer inquiries.
Review Open Sales and Purchase Order Report daily to identify orders requiring follow-up.
Follow up with our Accounting department to advise if orders shipped have not yet been invoiced.
Act as the liaison between suppliers and customers.
Collaborate with other departments to review and prioritize the delivery of material components based on urgency.
Sustain strong supplier relationships to improve delivery, quality, and service of suppliers.
Perform related tasks and duties assigned by the manager.
Education and Experience: - To be successful in this role, the ideal candidate should possess the following qualifications:
Education:
High School Diploma or GED Required.
Associate’s or Bachelor’s Degree in Business Administration or a similar field is a plus.
Experience:
At least 3+ years of experience in a manufacturing, operations, or materials management position with an understanding of production and inventory control techniques and systems.
Experience using ERP systems and applications in a manufacturing environment strongly preferred.
Must have experience with Microsoft Office applications, specifically in Outlook and Excel.
Knowledge, Skills, and Abilities:
• Excellent written and verbal communication skills.
• Strong systems/process orientation with analytical thinking and problem-solving skills.
• Must have a sense of urgency and ability to prioritize tasks.
• Establish and maintain effective working relationships with supervisors and coworkers.
• Excellent project management and follow-up skills.
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Skills Required
- High school diploma or GED
- At least 3 years of experience in manufacturing, operations, or materials management
- Understanding of production and inventory control techniques and systems
- Experience using ERP systems and applications in a manufacturing environment
- Experience with Microsoft Office applications, specifically Outlook and Excel
- Excellent written and verbal communication skills
- Analytical thinking and problem-solving skills
- Ability to prioritize tasks with a sense of urgency
- Ability to establish and maintain effective working relationships
- Project management and follow-up skills
- Associate's or bachelor's degree in business administration or a similar field
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The Company
What We Do
Flow Control Group is a distributor of process control and fluid handling products.
