Be an Early Applicant
Holland, MI, USA
In-Office
Entry level
Transportation • Travel • Hospitality
The Role
Supports restaurant service by completing final dish preparation, adding garnishes, checking orders for accuracy, presentation, and temperature, and promptly running food to guests. Assists kitchen and serving staff while maintaining food quality, guest satisfaction, safety standards, and efficient performance in a fast-paced environment.
Summary Generated by Built In
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.
Be a part of the restaurant team and help deliver our signature dishes to our guests. This role is a vital link between our talented kitchen team and our exceptional servers, making sure our guests' orders are accurately prepared and swiftly delivered.

RESPONSIBILITIES
  • Perform a variety of entry-level restaurant tasks. 
  • Assist in the final preparation of dishes, including adding garnishes and ensuring presentation standards
  • Responsible for inspecting dishes before delivery for accuracy, presentation, and temperature.
  • Ensure food orders are served promptly and efficiently to the correct table in the restaurant while ensuring guest satisfaction and overall food quality.
  • Assist staff with tasks such as prepping dishes or running food to tables.

REQUIREMENTS
  • Experience in positions involving customer service or food and beverage service is preferred for this job. 
  • Must have or the ability to obtain a valid Alaska Food Handlers card. 
  • Must be able to lift 50 lbs./23kg.
  • Must pass a pre-employment background check. 
  • Minimum age of 18 years is required to reside in company housing, where available.
  • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
KNOWLEDGE, SKILLS, & ABILITIES
  • Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment. 
  • Ability to work in a fast-paced environment with multiple tasks and external influences. 
  • Ability to work independently with minimal supervision while achieving daily goals. 
  • Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards. 
  • Ability to stand/walk/work on feet for a minimum of 8 hours per day.

Benefits
  • Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
  • Reward for Referral Program 
  • Experience – Of a lifetime!  
  • Rewards & Incentives 
  • Community Service 
  • Employee Activities 
  • Professional Growth 
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.

About
We’re a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories—whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car.Our teams participate in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.  We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests.HAP is committed to a diverse, equitable, and inclusive work environment.  The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.

Skills Required

  • Customer service or food and beverage service experience
  • Valid Alaska Food Handlers card or ability to obtain one
  • Ability to lift 50 pounds / 23 kilograms
  • Successful completion of a pre-employment background check
  • Minimum age of 18 to reside in company housing, where available
  • Eligible to work in the United States
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The Company
HQ: Seattle, WA

What We Do

We’re a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories—whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car.

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