Expeditor

Posted 5 Days Ago
Be an Early Applicant
Newport News, VA, USA
In-Office
15-19 Hourly
Entry level
Food • Retail • Hospitality
The Role
Support takeout and dine-in service by managing ticket times, ensuring food is delivered fresh, sending accurate orders to tables, coordinating with managers to exceed guest expectations, and completing restroom checks and side work.
Summary Generated by Built In
P.F. Chang's Pay Range (based on experience): $15.00 - $19.00 / hour

Benefits we offer for this position:

All team members:

  • Competitive pay

  • Flexible scheduling

  • Paid on the job training

  • Opportunities for advancement – we promote from within

  • Discounted meals

  • Employee referral program

  • Exclusive team member discounts

  • Closed on Thanksgiving and Christmas at most locations

For qualifying team members:

  • 401(k) retirement plan (based on hours worked)

  • Medical, dental and vision insurance (based on hours worked)

  • Paid sick leave (in qualifying jurisdictions)

Hiring immediately for full-time and part-time hourly Expeditor or Expos.

Job Summary:

An Expeditor or Expo ensures craveable food for every Guest supporting the takeout and dine in business.

Job Responsibilities:

  • Manage ticket times to ensure food is being delivered fresh and within ticket time standards

  • Coordinate table visits with a manager when necessary to exceed Guest expectations

  • Send accurate orders to tables

  • Ensure restroom checks are completed

Job Requirements:

  • Must be at least 18 years old.

  • Previous relevant restaurant experience is preferred.

  • Have a current Food Handler’s Card where applicable.

  • Ability to multi-task in a fast-paced teamwork environment.

  • Ability to learn and conduct side work required for each shift.

  • Knowledge of all chemicals used in the building.

  • Must be able to speak clearly and listen attentively to Employees, dining room staff, Management and Guests.

  • Understanding of English language.

  • Excellent customer service skills and etiquette.

  • Flexibility to work a variety of shifts.

  • Comfortable standing for extended periods of time, able to lift up to 30 lbs. and continuously bend, reach and twist.

Why work for us?

Because it’s more than a job.  We are passionate people doing meaningful work, motivated by our purpose:  To Celebrate Life. Family. Food.

Apply Now

  • Search for jobs by keyword or location.

  • Gather your work history, and if applicable, prepare your resume for submission. 

  • Click “Apply Now” to submit your application.

Skills Required

  • Must be at least 18 years old
  • Previous relevant restaurant experience
  • Current Food Handler's Card where applicable
  • Ability to multi-task in a fast-paced teamwork environment
  • Ability to learn and conduct side work required for each shift
  • Knowledge of all chemicals used in the building
  • Must be able to speak clearly and listen attentively
  • Understanding of English language
  • Excellent customer service skills and etiquette
  • Flexibility to work a variety of shifts
  • Comfortable standing for extended periods and able to lift up to 30 lbs
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The Company
10,884 Employees
Year Founded: 1993

What We Do

P.F. Chang's is a globally recognized casual dining restaurant chain specializing in authentic, made-from-scratch Asian cuisine with a focus on high-quality, fresh ingredients and traditional wok cooking. Founded in 1993, the company operates more than 300 locations in over 20 countries, offering a menu that spans across Asia, including flavors from Japan, Korea, and Thailand.

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